Job Description

An exciting opportunity for a part time temporary Pharmacy Counter Assistant to join our dedicated team at Ysgol Street Pharmacy.

This position is a great opportunity for pharmacy students looking for summer work.

Ysgol Street Pharmacy is a thriving independent community pharmacy based in Port Tennant, Swansea, SA1.

The pharmacy has recently undergone an exciting new refurbishment and is utilising new technologies to improve patient care and customer satisfaction.

We endeavour to always provide all our customers with exceptional service and healthcare. We ensure all our staff are well trained, friendly, helpful, and approachable to give the best possible healthcare and lifestyle advice to the local community.

The post holder will be a key member of the pharmacy team, making contributions to the daily workflow to ensure outstanding quality services for customers and service users.

We are looking for a highly motivated, enthusiastic individuals with an interest in healthcare to support our team in the day to day running of our Independent Pharmacy at Ysgol Street.

Our team is forward thinking and continually striving to improve the delivery of patient focused pharmaceutical care and optimise the use of medicines.

You must have excellent organisational and communication skills and you will need to be able to work effectively with the existing team within the pharmacy.

We are looking for a part time temporary team member to join us please get in contact to find out more.

Salary is based on qualifications/experience

Purpose of the job

(depending on qualifications/experience)

You will work as part of a pharmacy team under the direction of a registered pharmacist. You will be the first point of contact for all customers, serving them appropriately and sensitively. You will also answer their enquiries, either face-to-face or over the phone, providing the best possible advice and refering to the pharmacist when appropriate.

Primary responsibilities

- To ensure the pharmacy environment is welcoming, clean and professional

- To greet customers in a professional and friendly manner

- To accurately complete financial transactions with customers

- To confidently advise customers on best treatments

- To know and understand the main features of stocked lines and the benefits to customers

- To select and recommend suitable products and provide advice on their correct use

- To provide advice on leading a healthy lifestyle

- To receive prescriptions from customers and ensure they reached the dispensary in a timely manner

- To ensure the safe and correct transfer of dispensed items to patients

- To receive stock and ensure it is appropriately stored

- To assist with effective stock control including date checking

- To assist with the engagement of patients onto additional services

- To maintain an up to date knowledge of over the counter remedies

- To complete the accurate cashing up and banking of cash

- Any other duties as requested

We are looking for a motivated and positive individual who can contribute to the efficiency of the pharmacy services we provide, with outstanding customer satisfaction and communication skills.

Applying candidates should be strong team players, be flexible to change and have confidence to effectively liaise with other health care professionals.

Please note this post will close when sufficient applications received

Person specification

Essential criteria

NVQ1 Medicine counter assistance course/undergarduate pharmacy student Responsible, accurate and methodical Able to pay attention to detail To be interested in people's health Excellent communication, IT and manual skills Passion for providing excellent customer service Good standard of secondary education to include GCSEs in Maths and English.
Desirable criteria

Pharmacy Healthcare Assistant or NVQ2 Pharmacy Dispensing qualification Experience of working in a pharmacy Customer care experience Stock maintenance experience Team working experience
The position would be for the following weekly hours:

Tuesday 9am-5pm (unpaid lunch break 1pm-2pm)

Wednesday 9am-6pm (unpaid lunch break 1pm-2pm)

Thursday 9am-4pm

Friday 9am-6pm (unpaid lunch break 1pm-2pm)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The closing date is 06/06/2025. If you have any questions regarding the post, or would like some further information then please done hesitate to get in touch by phone 01792 655353

Job Types: Part-time, Temporary, Temp to perm

Pay: 12.21 per hour

Expected hours: 30 per week

Benefits:

Company pension Employee discount On-site parking
Schedule:

No weekends
Experience:

Pharmacy: 1 year (preferred)
Work Location: In person

Application deadline: 06/06/2025
Reference ID: YSG1