Job Description

About Us

We are an independent community pharmacy serving a diverse mix of local residents across East London. We pride ourselves on exceptional customer service, expert product knowledge, and a friendly, professional approach.

Location:

Manor Park, East London

The Role

We are looking for an

enthusiastic, well-presented, and reliable

candidate to join our team. You will be the first point of contact for our customers, providing excellent service, accurate advice, and supporting the smooth day-to-day running of the pharmacy.

Responsibilities

Greet and assist customers at the counter with a warm and professional attitude. Provide advice within your scope and refer to the wider team or pharmacist when appropriate Support all pharmacy team members in daily operations Manage stock levels, ordering, receiving, and merchandising products Handle transactions accurately and maintain a clean, organised counter area Answer telephone and face-to-face queries professionally Promote pharmacy services to patients and the community Work independently and as part of a supportive team Handle customer inquiries and resolve any issues or concerns promptly.

What We Are Looking For

Previous experience as a pharmacy technician is highly desirable. Strong commitment to patient care and customer service excellence. Excellent communication skills, both verbal and written. IT literate and comfortable learning new systems Ability to work effectively as part of a team in a fast-paced environment. Attention to detail and strong organisational skills are essential. Join us in making a difference in our patients' lives by providing exceptional service as part of our team.

Hours: 32.5 Hours a Week

Alternating shift pattern between early and late shift

Early shift: 9am - 4pm and Late shift: 2pm - 9pm

Weekend cover will be required to cover annual leave

Job Types: Full-time, Permanent

Pay: Up to 12.30 per hour

Expected hours: 32.5 per week

Work Location: In person