Job Description

Main Duties of the Role

The Primary Care Pharmacy Technician will work alongside the practice's Advanced Clinical Pharmacist to support the clinical team in all aspects of prescribing and medicines safety.

The purpose of this role is to support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. You will be a point of contact for patient's enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk drugs, and handling of prescription queries within the areas of competence.

The role will also include training and development of practice based repeat prescribing clerks to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.

24 hours - ideally working Wednesday - Friday from February / March 2026. There may be scope for some additional hours.

Main Duties of the Role

Support to the practice's Advanced Clinical Pharmacist and Clinical Team to provide a safe and effective repeat prescribing service Comply with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions. Co-ordinate medication review appointments and any changes of medication as advised by the clinical team Medicines reconciliation post discharge and on other transfers of care. Recording of medications prescribed by an external provider / private provider. Day to day handling of prescription queries within area of own competence. Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes. Participate in practice meetings, and other meetings to improve engagement of the role and to promote issues relevant to prescribing. Be responsible for the organisation, planning and of own workload to meet set deadlines. Support the Advanced Clinical Pharmacist in Shared Care monitoring and processes. Undertake training and development, to ensure the required knowledge and skills for practice based work Escalate problems or issues to Advanced Clinical Pharmacist / Practice Manager / Senior GP that require additional support or input Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward recommendations of alternatives Advice staff and patients of alternative medications due to supply shortages. Bring queries to clinical team to include under or over usage of medications. Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice. Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes. Liaise with multidisciplinary team, prescribing support team, community pharmacy and hospital pharmacy teams. Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the GDPR; Caldecott Guidelines and the Confidentiality Code of Conduct. Be responsible for the organisation, planning and of own workload to meet set deadlines. Utilise GP practice clinical systems to conduct prescribing audits. Support the Advanced Clinical Pharmacist with the work required under the UHB Medicines Management Incentive Scheme. In collaboration with practice Advanced Clinical Pharmacist and Prescribing Lead ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result Undertake training and development, to ensure the required knowledge and skills for practice based work Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals The post holder will: Develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the practice and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post. Ensure the principles of openness, transparency and candour are observed and upheld in all working practices. The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisation's safeguarding protection policies and procedures.
It is essential that the post holder have a

Level 3

NVQ Diploma in Pharmacy Services or equivalent

It would be desirable for the post holder to have already worked in a Primary Care setting

Job Types: Part-time, Permanent

Pay: 18,145.76-19,397.19 per year

Expected hours: 24 per week

Benefits:

Company pension On-site parking
Work Location: In person