Job Description

Are you a dedicated Pharmacy Technician looking for a role where you feel valued, supported, and truly part of a team? We're excited to welcome a motivated and compassionate Pharmacy Technician to our friendly GP surgery--where collaboration, growth, and patient-centred care are at the heart of everything we do.

Why You'll Love Working With Us

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Exceptionally Supportive Team:

You'll join a close-knit, multidisciplinary team that believes in open communication, mutual respect, and looking out for each other.
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Brilliant Workplace Culture:

We celebrate achievements, share knowledge, and work together to deliver the best for our patients.
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Professional Development:

Whether you're experienced in primary care or looking to transition from community or hospital pharmacy, we offer training, mentorship, and opportunities to expand your role.
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Positive Work-Life Balance:

We understand the importance of wellbeing and offer flexible working options wherever possible.

Job Summary

We are seeking a dedicated and detail-oriented Pharmacy Technician to join our healthcare team. This role offers an exciting opportunity to work in a supportive environment where patient safety and accuracy are paramount.

As a Pharmacy Technician you will play a vital part in supporting medication management and contributing to positive patient outcomes. GP practice pharmacy technicians work under the supervision of a pharmacist however they are also registered healthcare professionals that are responsible and accountable for their own accurate and safe practice. As a GP practice pharmacy technician, you will receive ongoing training and development around all aspects of practice based prescribing and effective administration and will support the practice in providing medication reviews and achieving Quality and Outcomes Framework targets.

You will support the delivery of safe, effective and efficient systems for medicines optimisation, repeat prescribing, reducing medicine waste and maximising patient outcomes.

Job Responsibilities:

Contributing to the provision of safe and effective pharmacy services.

Undertaking medicines reconciliation in line with practice protocols and standard operating procedures to improve the efficiency and effectiveness of prescriptions and repeat prescriptions. Responding to patients' questions both face to face and over the phone; referring problems or queries to the pharmacist. To work within the Pharmacy Team, with clinical pharmacists to respond to medication-related queries generated by patients, GPs, other health care professionals and staff Participating in patient reviews and updating of patient records via clinics in the practice, domiciliary visits and in nursing and residential care homes. Checking the accuracy of medicines for prescriptions. Participating in medication audits. Providing advice and information to GPs, staff and patients to support the improvement of prescribing safety, quality, cost-effectiveness and the appropriate use of medicines to get the best outcomes for patients. To maintain an electronic safety alert register, to ensure any relevant information is communicated to the relevant teams To utilise GP practice clinical systems to conduct prescribing audits Assisting in the monitoring and management of prescribing budgets and the preparation of evidence-based resources and information that support cost-effective prescribing. Taking responsibility for contributing to all aspects of the day-to-day management of the working environment including communication, data accuracy and management, keeping practice areas tidy and helping to achieve a supportive, positive culture across the practice team. To support and promote a safe working environment in accordance with Health & Safety and Infection Control policies. To respect and protect patient confidentiality and information. Keeping up to date with professional responsibilities and CPD requirements. Supervising and training other pharmacy staff such as pre-registration pharmacy technicians. Ensure an effective and efficient service is provided to patients each day Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Management team.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this , the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk, particularly upon observation of failure by a team member.

Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers Recognize people's needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.

Note

This job description is not intended to form part of the contract of employment or to be a complete list of duties and responsibilities, but it is a guide, for information, to the job. It will be periodically reviewed in the light of developing work requirements in the role. The post holder will participate in the review.

Job Type: Full-time

Benefits:

Company pension On-site parking
Work Location: In person