Job Description

Job Summary

This is an exciting opportunity to join an expanding and forward-thinking organisation providing pharmacy services across multiple GP practice sites.

The pharmacy technician will work flexibly across locations as part of a multidisciplinary team to support safe, effective, and efficient medicines optimisation. They will play a vital role in improving patient safety, supporting prescribing quality, and ensuring robust medicines governance systems are in place across all sites.

The post holder will undertake or have completed the CPPE Primary Care Pharmacy Education Pathway (PCPEP), which provides the knowledge and skills to deliver high-quality, patient-centered care in general practice.

The role includes supervision of trainee pharmacy technician(s) & prescription clerks, leading quality and safety audits, coordinating cross-site medicines governance activities, coordinating cross-site approaches to local medicines optimisation schemes, document management, supporting the clinical pharmacists and wider GP team to improve the quality medicines management across the organisation. Key Role and Responsibilities

Professional Duties

Clinical and Medicines Optimisation

Support safe and efficient repeat prescribing processes across all practice sites. Processing prescription requests from different sources Keep track of review dates for prescribing policies and updating the policies with support from the senior pharmacist team Conduct medicines reconciliation following hospital discharges, outpatient letters, and new patient registrations. Identify discrepancies and liaise with pharmacists or GPs to resolve them. Promote synchronisation of medicines, NHS app usage, and improved adherence. Assist with MHRA alerts, formulary updates, and implementation of local/national prescribing initiatives (QOF, IIF, MOS). Maintain MHRA alert and high-risk drug monitoring spreadsheets across the organisation Support safe prescribing and monitoring of high-risk medicines.
Medicines Governance and Storage

Carry out regular spot-checks across sites for medicines-storage and safety compliance, including: Temperature monitoring and stock rotation in medicines fridges Expiry-date checks and stock organisation Inspection of emergency drug bags and resuscitation kits Audit of controlled drugs and secure storage procedures Maintain accurate audit trails and follow up on findings with action plans. Review and update SOPs for medicines handling, storage, and cold chain management.
Education, Training, and Supervision

Undertake or complete the CPPE Primary Care Pharmacy Education Pathway (PCPEP) within agreed timescales. Supervise, mentor, and assess trainee pharmacy technicians. Provide training and guidance for administrative and clinical colleagues involved in prescription processes. Support a culture of shared learning, reflection, and continuous improvement. Present audit findings/policy changes to wider clinical teams
Quality Improvement and Audit

Lead or contribute to audits and quality-improvement projects across the organisation. Analyse prescribing data and share findings with the wider team. Participate in significant event reviews, learning from incidents to enhance safety and efficiency.
Patient-Facing Activities

Provide information and advice to patients and carers on safe and effective use of medicines within scope of competence. Support patient education, adherence, and self-care initiatives. Handle medication-related queries professionally and escalate when appropriate. Conduct appropriate patient clinics within scope such as seeing patients post hospital discharge to explain changes to medication, medication counselling clinics or physical checks e.g. blood pressure, pulse, weight (within approved competence)
Professional and Organisational

Maintain GPhC registration and complete revalidation requirements. Develop good working relationships with local Community pharmacies Engage in CPD and reflective learning in line with the organisation's growth mindset. Work flexibly across multiple sites and adapt priorities to meet service needs. Uphold infection prevention, safeguarding, data protection, and equality standards. Qualifications - NVQ3 / BTEC Level 3 in Pharmaceutical Science or equivalent Commitment to CPD and completion of CPPE PCPEP pathway (if not already completed) .Post graduate qualification: CPPE Primary Care Pharmacy Education Pathway (PCPEP) 15-month course Professional registration -GPhC-registered Pharmacy Technician Knowledge, Training & Experience- Significant post qualifying experience in medicines management, working as a registered pharmacy technician in general practice, community or hospital pharmacy. Understanding of prescribing systems, legislation, and medicines storage standards Excellent communication, IT, and organisational skills Experience working under pressure and meeting deadlines Adherence to GPhC code of conduct and professional standards. GP surgery Experience EMIS experience Experience of being involved in managing change Experience across multiple GP sites or PCNs Experience leading audits or governance checks Experience mentoring or supervising others Experience with vulnerable patient groups Experience leading or contributing to audit/service improvement Working conditions - Working directly in a GP practice or clinical Hub Requirement to travel between sites
Job Type: Full-time

Pay: 39,000.00-50,000.00 per year

Benefits:

Employee discount Free parking On-site parking UK visa sponsorship
Education:

Master's (preferred)
Experience:

GP Surgery/Emis/experience accross multiple sites or PCNs: 1 year (preferred)
Work Location: In person