Job Description

To be responsible for undertaking a wide range of phlebotomy and administrative duties. To provide general support to meet the needs of patients, following policy and procedures. Duties can include but are not limited to, acting as a central point of contact for patients as well as distributing information / messages and enquires for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers, processing both electronic and paper copy patient records, dealing with appointment system, and patients' blood pressure, pulse rate, height and weight.
This job will require working across the following NPC practices; Morpeth, Pegswood, Lynemouth and Newbiggin.
Main duties of the job

• To provide a high standard of customer care to patients, relatives & visitors.
• Ensure that all stationary & clinical stock levels are maintained.
• Notify a GP of any significant patient issues.
• Ensure full and accurate recording in the patient's computerised records.
• Prepare and maintain environments and equipment before, during and after patient interventions.
• Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP, nurse practitioner or practice nurse.

About us
Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 120,000 registered patients in Northumberland and North Tyneside.
Whilst appointees will have a base practice within NPC,they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Make sure to read the 'NPC Candidate Pack' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.
Details
Date posted
27 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
319-7544507RW
Job locations
NPC Rothbury
Rothbury
Morpeth
NE65 7RW
Job description
Job responsibilities

• Blood Collection: Perform venipuncture and capillary puncture techniques to collect blood samples from patients.
• Patient Interaction: Greet and identify patients, explain the procedure, and ensure their comfort during the blood draw.
• Sample Handling: Properly label blood samples with patient information and test orders, and prepare them for transportation to laboratories.
• Documentation: Maintain accurate records of blood collection and patient information, ensuring compliance with health regulations.
• Safety and Hygiene: Follow safety protocols and infection control standards to maintain a clean and safe working environment

Job description
Job responsibilities

• Blood Collection: Perform venipuncture and capillary puncture techniques to collect blood samples from patients.
• Patient Interaction: Greet and identify patients, explain the procedure, and ensure their comfort during the blood draw.
• Sample Handling: Properly label blood samples with patient information and test orders, and prepare them for transportation to laboratories.
• Documentation: Maintain accurate records of blood collection and patient information, ensuring compliance with health regulations.
• Safety and Hygiene: Follow safety protocols and infection control standards to maintain a clean and safe working environment

Person Specification
Qualifications / Professional Registration
Essential

• Courses and experience that demonstrate transferable skills i.e.(venipuncture)
• Venepuncture course

Desirable

• ECDL
• NVQ level 2 or higher in Healthcare/Customer service/Administration
• NSTS Training
• Basic Life Support, Moving & Handing & Fire training
• Child Protection training

Experience and knowledge
Essential

• Previous care experience preferably in a healthcare setting

Desirable

• Experience of EMIS or SystemOne
• Experience of Microsoft Office

Person Specification
Qualifications / Professional Registration
Essential

• Courses and experience that demonstrate transferable skills i.e.(venipuncture)
• Venepuncture course

Desirable

• ECDL
• NVQ level 2 or higher in Healthcare/Customer service/Administration
• NSTS Training
• Basic Life Support, Moving & Handing & Fire training
• Child Protection training

Experience and knowledge
Essential

• Previous care experience preferably in a healthcare setting

Desirable

• Experience of EMIS or SystemOne
• Experience of Microsoft Office

Skills Required