Job Description

Job Summary

The post holder works under indirect supervision of the Nursing Team Lead and undertakes task and duties delegated by the Nursing Team Lead or a suitably qualified regulated professional. They will collaboratively with general practice team to meet the needs of patients, following policy and procedures. Supervision can also be provided by the HCA team as deemed appropriate.

Duties and Responsibilities

Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample

Collection of sample(s) of blood in accordance with training and procedures

Ensuring samples are stored in appropriate containers

Accurate, legible labelling of all samples to confirm patient identity

Checking patient identification against GP/nurse request and confirming with patient whenever possible

Recording collection of blood sample in patient record in accordance with practice procedure

Ensuring that samples are dispatched to the appropriate laboratory in a timely fashion

Ensuring that anomalies are reported to a senior member of staff

Notifying the GP/nurse of any significant patient issues

Liaising with and assisting members of the administrative team

Health Safety and security

Use and encourage others to be familiar with the personal security systems within the workplace according to practice guidelines

Identify the risks involved in work activities and undertake them in a way that manages the risks

Use and encourage others to adopt appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including:

hand washing universal hygiene procedures collection and handling of laboratory specimens segregation and disposal of waste materials including sharps reporting and treatment of sharps injuries dealing with blood and body fluid spillages Assist patients and colleagues in adopting sound infection control measures
Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate

Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility

Use the computer monitor safely

Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health

Communication

Communicate effectively with other team members Communicate effectively with patients and carers, recognising the need for alternative methods of communication.

Service Improvement

Be aware of and, if appropriate, assist in current clinical audit Deal with requests from patients and clinical staff for health information leaflets

Quality

Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how clinical governance affects this role and bring to the attention of more senior staff any specific risk situation Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook Be able to manage your own time effectively

Personal and People Development

Take responsibility for own developmental learning and performance.

Take responsibility for maintaining a record of own personal development.

To recognise and understand the roles and responsibilities of individuals working in the primary health care team.

Be aware of the legal issues pertinent to this role.

Clinical skills - health and well being

Undertake, record and follow guidelines for the tasks for which you have received appropriate training:

Preparation of specimens for investigation by the pathology laboratory

Prepare and maintain environments and equipment before, during and after patient care interventions and adherence of infection control guidelines

Give accurate and appropriate information

Information Process

Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Inputs accurate Read codes about patients to ensure accurate retrieval of information for monitoring and auditing processes Maintain confidentiality or information relating to patients, relatives, staff and the practice Take the necessary precautions when transmitting information

Equality and Diversity

Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity

Enable others to promote equality and diversity in a non-discriminatory culture

Support people who need assistance exercising their rights

Monitor and evaluate adherence to local chaperoning policies

Act as a role model in the observance of equality and diversity good practice

Accept the rights of individuals to choose their care providers, participate in care and refuses care

Assist patients from marginalised groups to access quality care

Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 23/05/2025