Job Description

JOB SUMMARY

The Pit Crew reports to the Gibson Garage Store Assistant Manager - Operations and will work in a high paced and interactive environment while providing a seamless customer experience. You will be responsible for all POS functions, cash-wrap standards, floor sets and stock replenishment. You could also find yourself assisting the most seasoned players or inspiring the next generation of guitar players.

ESSENTIAL FUNCTIONS

Main Duties

Process customer sales at POS points along with packaging standards. Maintain floor and cash-wrap standards. Assist customers with selections in Accessory and Lifestyle categories. Assisting with stock deliveries and replenishment of Lifestyle & Accessories categories. Keeping the POS / general shop floor areas tidy at all times. Provide guidance to customers looking for repair and restoration service.

Other duties

Employee can be asked to perform other duties that are reasonable within the area of expertise.

REQUIRED SKILLS/ABILITIES/EXPERIENCE/KNOWLEDGE

Experience maintaining stock replenishment. Proficient in daily POS functions and opening/closing procedures. Ability to ask open ended questions to understand customer wants and/or needs. Outstanding time management skill set with the ability to prioritize tasks.

PERSONAL QUALITIES

Driven and results oriented. Clear and logical thinker. Relish working in a company with a diverse, challenging, and fast paced environment.

TRAVEL REQUIREMENTS

This position is based in the Garage but may require some local travel within London. * Must be able to have a flexible schedule and work some evenings, weekends, and holidays.