Job Description

Location:

Hybrid, ideally based at 1 of our Divisional offices (Bournemouth or Coventry)

Salary:

Competitive + Benefits

Department:

Property Operations


Are you detail-driven, highly organised, and looking for a role where compliance and planning make a real impact?

We're looking for a

Planned Works Planner (Dispensations & Compliance)

to join our Property Operations team.


In this key role, you'll take ownership of the

statutory Section 20 consultation and dispensation processes

, ensuring we meet our legal obligations, manage risk effectively, and deliver for our customers. You'll also play a vital part in supporting the planning, administration, and coordination of planned works projects across our portfolio of managed developments.


What you'll be doing:

Leading the

dispensation process

for planned works projects, from preparing applications to monitoring outcomes. Managing the

Section 20 consultation process

, ensuring all notices are accurate, compliant, and delivered on time. Acting as the go-to contact for compliance queries, working closely with Operations Managers, House/Estate Managers, consultants, and our Legal team. Supporting the planning and coordination of projects, including validating contractor quotes and ensuring statutory obligations are met. Maintaining accurate and auditable records in Fixflo/Qube, with timely updates and reporting. Championing best practice and contributing to the continuous improvement of compliance processes.

What we're looking for:

Experience in

compliance, governance, planning, or scheduling

(property, housing, facilities, or asset management is desirable). Knowledge of

Section 20 consultation processes

(or similar statutory frameworks) is an advantage. Strong organisational skills, with the ability to prioritise workloads and meet tight deadlines. Excellent communication and stakeholder management skills - able to liaise with legal teams, contractors, and operational colleagues. Good working knowledge of

Microsoft Office

and database administration. A detail-focused, proactive, and resilient approach.

Why join us?


At McCarthy Stone Management Services, we're committed to delivering excellent service and compliance across our developments. In this role, you'll have the opportunity to shape compliance processes, safeguard our business, and contribute to projects that enhance the lives of our customers.


We offer:

A supportive, collaborative working environment Opportunities for

professional development and career growth

[Insert specific benefits - e.g., pension scheme, holiday entitlement, hybrid working, etc.]

Ready to make an impact?

Apply today to join us as a

Planned Works Planner (Dispensations & Compliance)

and play a crucial role in ensuring statutory compliance while supporting the successful delivery of our planned works projects.


As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.


We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.


We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list!