Job Description

Job Title- Planner-Midlands

Head Office Location: Brindley Place, Birmingham

Job Location: Rubery Owen, Darlaston, WS10 8JB

Salary - 29,470pa

Contract type -

Permanent

Working hours -

Full Time 37.5 Hours

About the role

Maintenance of our properties forms a key part of our contract with residents, the service has to provide the right level of property maintenance to protect a buildings long term value and ensure repairs are undertaken in a timely and efficient manner to safeguard the level of resident satisfaction built up in the business.


To continuously monitor resource availability, new and total workload and individual job priorities, within responsive repairs


Make immediate adjustments to work programmes, keeping residents informed, and keeping the responsive maintenance management team updated on how they need to adapt to meet performance targets in the longer term.

About you

Key to the success of the maintenance service is the ability to communicate to residents our proposals, to listen to feedback and then deliver to the agreed targets, particularly in terms of delivery, quality and time. The post holder will be involved in ensuring we are continually reviewing and updating what we are doing to achieve these goals. The knowledge of our past performance and a record of what needs to be achieved in the future, which is all contained in the housing management system, enables the postholder to optimise how resources are deployed. The postholder will be extracting and analysing all the available information and utilising this to the advantage of the business, making efficiency savings to reduce the cost of responsive repairs. The role can be varied and can involve regular reprioritization of work and resources to meet targets. This requires agility and creativity, however the ability to plan and manage for the longer term, showing resources effectively managed to deliver greater value for money, is as important. The role requires flexibility, and the candidate can expect to be used across all workstreams within the repairs department, including, but not limited to, responsive day to day, voids, planned and servicing to suit the needs of the business. To work in a professional, respectful and courteous manner

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.


Trust based flexible working and supportive and friendly teams 25 days annual holiday entitlement, increasing to 30 days One day off for your birthday Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick pay

How to apply

If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.


Email your Cv to Recruitment.mailbox@greensquareaccord.co.uk or click apply now.


All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.



GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.