Job Description

We're looking for a proactive

Planning Administrator

for a 6-month fixed term contract.

You'll join our team to support the smooth delivery of our field operations. This is an ideal opportunity for someone with strong administrative experience who enjoys coordinating people, managing schedules, and ensuring information is accurate and up to date.



As a Planning Administrator, you'll play a key role in keeping our operations running efficiently, from booking appointments and allocating work to engineers, to maintaining real-time scheduling data and communicating with residents and stakeholders. If you thrive in a fast-paced environment and love bringing order to busy workflows, we'd love to hear from you.

Location and working hours:

Full-time position (37.5 hours per week). 7.5 hours per day, Monday - Friday between 08:00 - 19:00 Office location: Stuart House, Peterborough (PE1 5DD)

What We're Looking For

Proven experience in an office administrative or coordination role. Ability to stay calm under pressure and handle competing priorities. Strong proficiency in MS Office, including intermediate Excel skills, plus confidence using Outlook and Word. Excellent time management, organisation, and multitasking abilities. High level of attention to detail and strong problem-solving skills. Clear, confident written and verbal communication.

Why Join Us?

You'll be part of a supportive team where your work directly contributes to efficient service delivery and positive resident experiences. This role offers variety, responsibility, and the chance to develop your planning and coordination skills in a dynamic environment.

Benefits:

Salary:

24,664 per annum.

Holiday Allowance:

25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.

Employee Assistance Programme (EAP):

Free, confidential support available for personal and professional challenges.

Corporate Social Responsibility (CSR) Programme:

"DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here

Social Events:

Regular company social events, including an annual Summer Party and Christmas Party. This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.

About Insite

Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.



We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 90 current employees, we are small but mighty, delivering more by working together.





At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.

Our Values:

Community

Innovation

Excellence

Sustainability