Planning Coordinator – Site Investigation Teams

Iver, ENG, GB, United Kingdom

Job Description

Cappagh Group of Companies


Job Opportunity: Planning Coordinator - Site Investigation Teams


Location: Iver


Job Type:

Office


Hours:

50 hour working week/ shift patterns TBC


Salary:

TBC based on experience



About the Role



We are recruiting for a highly organised and detail-driven

Planning Coordinator

to manage and plan jobs for our

Site Investigation Engineer teams

. This is a fantastic opportunity to grow your career with

Cappagh Group of Companies

-- a family-run business with a strong reputation across the utilities and infrastructure sectors.

This is a key role within our operations team, responsible for coordinating pre-planned and reactive works, allocating resources, scheduling daily field activities, and supporting the delivery of efficient, compliant, and timely services to our clients. You'll act as the central link between engineers, internal teams, contractors, and customers.

Key Responsibilities



Job Management & Scheduling



Review and process daily job requests through the scheduling system Allocate and dispatch jobs to engineering teams based on availability, skills, and location Coordinate scheduling for P1/P2/2a/P3 priority levels and ensure timely follow-up Liaise with internal teams and third parties to confirm job ownership and coordination Book customer appointments directly via phone, email, or text Maintain professional and accurate communication with all stakeholders

Job Closure & Reporting



Monitor inboxes for updates and ensure accurate closure of completed jobs Escalate outstanding issues to management as needed Raise follow-on works in relevant systems and update job records accordingly

Communication & Collaboration



Manage emails, responding promptly and keeping them well organised Work closely with engineers to update them on jobs, appointments, and operational changes Collaborate across business units when joint attendance or cross-discipline support is required Provide regular updates and reporting to the Operations Manager

General Support



Maintain the "Whereabouts" spreadsheet to reflect operative locations and availability Follow all company policies and procedures, particularly relating to health and safety

About You



The ideal candidate will:

Have experience in a planning, scheduling, or coordination role (preferably in utilities, drainage, construction, or field-based services) Be a confident communicator with strong interpersonal and customer service skills Have excellent organisational and time management abilities Be proficient in

Microsoft 365

Be proactive, resourceful, and able to work under pressure while managing multiple tasks Demonstrate professional telephone and email etiquette Thrive in a fast-paced environment where no two days are the same Be respectful, reliable, and committed to delivering excellent service

Why Choose Cappagh?



At

Cappagh Group

, we pride ourselves on being more than just a contractor -- we're a family-run business with a long-standing reputation for quality, integrity, and innovation across the utilities and infrastructure sectors.

When you join Cappagh, you'll be part of a supportive and close-knit team where your skills are recognised, and your development is taken seriously. We invest in our people, offering ongoing training, mentoring, and opportunities to progress within the business.

You'll benefit from:

A strong pipeline of work with a focus on long-term infrastructure projects A safety-first culture that ensures your wellbeing on-site Opportunities to broaden your technical skills and grow your role Modern equipment and resources to help you do the job effectively A team environment where initiative, reliability, and professionalism are valued Great rates of pay reflective of your skills and experience A comprehensive company pension scheme Access to modern, well-maintained equipment and vehicles A clear path for progression within the business, with opportunities to move into supervisory or specialist roles Ongoing training and development to support your career
If you're looking for a new opportunity with a company that values your input, develops your career, and recognises your contribution --

we want to hear from you

.

Cappagh Group of Companies

is an equal opportunity employer. We are committed to creating an inclusive and respectful workplace that reflects the communities we serve.

Job Type: Permanent

Work Location: In person

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Job Detail

  • Job Id
    JD3478781
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Iver, ENG, GB, United Kingdom
  • Education
    Not mentioned