Job Description

Planning Lead

Darlington

Full time, Permanent

Competitive Salary plus company benefits

Jet Aire are looking for a

Planning Lead

to drive the successful delivery of both planned and reactive work streams across our department. This pivotal role calls for a dynamic and forward-thinking leader who can balance operational efficiency with a strong focus on customer service and commercial outcomes. You'll be responsible for inspiring and empowering your team to collaborate effectively, perform at their best, and consistently deliver high-impact, industry-leading results.

More about the role:

Champion a culture of excellence by leading, motivating, and inspiring planners to perform at their best. Set and uphold top-tier operational standards, acting as a role model for the team. Ensure that both you and those around you deliver a first-class service while ensuring the business benefits on a commercial basis. Develop, document, and communicate clear planning processes that align with our strategic goals. Maximise resource utilisation across reactive tasks, scheduled activities, and adhoc requests, promoting cross-business and cross-group efficiency. Set clear goals and manage individual performance by establishing stretching yet achievable targets, supported through regular one-to-one meetings and tailored personal development plans. Proactively plan and schedule work to eliminate downtime and boost productivity. Minimise overdue tasks through active work order management and collaborative stakeholder engagement. Ensure compliance with client SLAs while maintaining speed and effectiveness. Liaise with internal teams, clients, and subcontractors to uphold service excellence. Utilise systems including Jet Aire, Adler & Allan, and Northumbrian Water Group to plan and manage workflows. Collect and analyse data to generate process reports that guide performance improvement. Lead the planning team's response during weather events or urgent client incidents, ensuring accurate real-time updates. Support performance analysis by producing reports on KPIs and ad-hoc metrics. Foster a positive, respectful, and engaging working environment for your team.

About you:

Proven experience in a fast-paced planning environment. Strong leadership qualities with confidence to guide and influence. A background in operations, utilities or logistics is an advantageous. Highly organised with strong attention to detail. Energetic, solutions-focused attitude with a drive for continuous improvement. Full clean UK driving licence. Right to work in the UK is essential.

What we can offer you:

Enhanced maternity, paternity and adoption pay and leave. Company pension Life assurance scheme (x4 salary). Medicash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants. Refer a friend scheme. Employee assistance programme (access to GP appointments and mental health support). Competitive annual leave plus bank holidays. Training and career progression opportunities.

About us

: At Jet Aire, drainage, sewer cleaning, and rehabilitation, is at the forefront of providing innovative solutions to complex challenges in the water and wastewater industry. As a member of the Jet Aire team, you'll have the chance to be part of ground-breaking projects that have a direct impact on environmental sustainability and public health. From working on large-scale infrastructure projects to tackling intricate drainage systems, every day will present you with new and exciting challenges that will sharpen your skills and expand your knowledge.



Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.