Job Description

Job Title: Planning Manager

Reporting To: Head of Contracts Management

Company: Milbank Concrete Products

Industry sectors: Manufacturing, Concrete Pre-cast Products

Terms & Conditions

Competitive starting salary Health Care Subsidised meals from in-house canteen Free onsite parking Pension scheme 23 days holiday + bank holidays (pro-rated)
Main Responsibilities:

Responsible for developing, maintaining, and adjusting detailed production and delivery schedules to meet customer demand. Act as the primary point of contact for customer delivery queries, ensuring clear communication and service excellence throughout the order lifecycle. Monitor capacity planning and resource allocation, making proactive adjustments where necessary. Collaborate with sales and customer service teams to accurately forecast demand and manage expectations. Liaise with the transport team to coordinate efficient and timely deliveries. Ensure alignment between planning systems, factory output, and logistics operations. Continuously seek to improve planning processes and customer communication standards. Handle planning-related issues promptly and professionally, mitigating any potential impact on production or customer service. Maintain accurate and up-to-date planning records and documentation. Serve as the main liaison for customer delivery queries. Develop and manage production and delivery schedules. Coordinate with internal departments to ensure timely and efficient operations. Analyse production data and delivery performance using Excel tools. Use Excel (VLOOKUP, pivot tables, etc.) for data analysis and reporting. Support the integration and optimisation of planning systems. Line Management responsibility for the two Factory Production Planners.
Management & Leadership:

Identify inefficiencies and implement improvements in planning and communication processes. Organise the team to ensure that the monthly processes are completed with efficiency and quality. Provide day to day leadership, direction, and support for the direct team and wider departmental teams. Be a role model for the company values demonstrating
Health and Safety:

Adopt and demonstrate a positive and proactive approach to all Health & Safety matters.
Group o Collaborative approach to the interaction with the Milbank Group of companies.

Education and Training:

Provide and support a day-to-day culture, that leads to the growth in skills and capability across the team. Contribute to the in-house training and performance KPI system.
Continuous Improvement:

Positively contribute to and drive forward improvement projects. Identify inefficiencies and implement improvements in planning and communication processes.
Objectives:

Improve accuracy and efficiency of production and delivery planning. Enhance customer satisfaction through improved communication and service. Increase responsiveness to changes in demand and capacity. Support continuous improvement initiatives across planning
and logistics.

Critical Success Factors:

Ability to manage complex schedules and coordinate across departments. Strong analytical and problem-solving capabilities. Customer-focused approach with a commitment to service excellence. Proficiency in Excel and planning tools.
Behaviours:

Proactive and detail-oriented. Strong interpersonal and communication skills. Collaborative team player. Adaptable and resilient under pressure.
Skills and Experience:

High level of proficiency in Microsoft Excel (VLOOKUP, pivot tables, data analysis). Strong planning and organisational skills. Experience in cross-functional collaboration. Ability to manage multiple tasks in a fast-paced environment. Experience in planning or scheduling within a manufacturing or construction environment. Understanding of the precast concrete or construction industry (preferred).
Job Type: Full-time

Schedule:

Monday to Friday
Work Location: In person

Reference ID: PLM95