Job Description

Position Title:

PMO Lead - EMEA

Reports To:

Chief Operating Officer

Location:

UK

Salary:

Competitive + Other Benefits

Main Purpose:

The EMEA PMO Lead will establish, manage, and continuously improve the Project Management Office (PMO) for Naviam across the EMEA region.


The PMO Lead Is responsible for the resourcing, recruitment and skillset of our EMEA (and India) delivery team, spanning across Project Management, Solution Architecture, Consultancy and Technical Development. The Individual will have good knowledge of Enterprise IT Delivery and be comfortable with working under pressure and managing multiple project stakeholders.

Specific Responsibilities

:

PMO Governance & Frameworks



Support in defining, implementing, and maintaining project management standards, methodologies, and tools across EMEA.

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Establish governance processes, reporting structures, and assurance mechanisms to drive delivery quality.

Resource & Capacity Planning



Coordinate resource allocation across projects, balancing demand and capacity.



Maintain visibility of skillsets and utilisation across EMEA delivery teams.



Forecast and own recruitment efforts across EMEA where demand requires additional capacity.



Work with various stakeholders to manage resource conflict and Prioritisation as appropriate.

Stakeholder Management & Reporting



Act as the primary PMO point of contact for senior leadership in EMEA.



Produce executive-level dashboards and reporting packs on Capacity and Resourcing forecasts vs actuals.


Engage with clients (where required) to provide assurance on delivery quality and governance.

Continuous Improvement



Identify opportunities to optimise delivery processes, tools, and ways of working.



Champion a culture of accountability, transparency, and delivery excellence.



Lead PMO-related change initiatives across the business.

Person Specification

The ideal candidate will be an analytical problem solver, with experience in IT delivery and resource management in similar organisations. The individual should be able to demonstrate:

Skills & Personal Qualities - Required:

Strong leadership and influencing skills, with the ability to drive change and enforce standards.



Excellent communication (written and verbal), able to simplify complex information for senior stakeholders.



Highly organised with strong analytical, problem-solving, and decision-making skills.



Ability to work independently and collaboratively in a fast-paced, high-growth environment.



Resilient, adaptable, and calm under pressure.

Skills & Personal Qualities - Desired:

Familiarity with Enterprise IT software and delivery projects.



Experience working in a scale-up or rapidly growing services business.



Strong cultural awareness and ability to manage diverse teams across EMEA.



Exposure to client-facing programme governance or assurance roles.


Knowledge of PMO tools (e.g., Planview, Clarity, MS Project, Smartsheet, JIRA, Confluence, Hubplanner, Hubspot, PSOhub etc.).



Experience in both direct and in-direct people management.