Job Description

PMO Support Officer

c.35,000 per annum

London - Caxton House

Fixed Term - 18 months

Hybrid Working

Start Your Career on a Nationally Significant Programme

Are you a recent graduate or early-career professional eager to develop your skills in project and programme management? Do you want to contribute to a high-impact government initiative that's shaping the future of pensions in the UK?

Join the Pensions Dashboards Programme (PDP) as a PMO Support Officer and play a key role in delivering a major digital transformation. This is a unique opportunity to learn from experienced professionals, grow your project delivery skills, and make a real difference to millions of people.

Role Overview

As a PMO Support Officer, you'll be part of a small, friendly, and high-performing team that keeps the programme running smoothly. You'll gain hands-on experience in:

Key Responsibilities:

Planning & Scheduling:

Help maintain project plans using tools like Microsoft Project and Gantt Pro.

Risk & Issue Management:

Help track and manage risks and issues using Corestream, our corporate risk tool.

Governance & Reporting:

Assist with programme reporting cycles and help coordinate key meetings and workshops.

Change Control:

Manage the pipeline of change requests and ensure processes are followed.

Information Management:

Keep our central library of documents organised and up to date.

Continuous Improvement:

Contribute ideas to improve how we work and support the adoption of best practices.

You will need to demonstrate the following skills and experience.

To excel in this role, you will need to demonstrate:

Eager to learn and grow in a project delivery environment.

Organised and detail-oriented, with good administrative skills.

Comfortable with Microsoft Office and open to learning new tools.

A team player who can also take initiative and work independently.

A clear communicator who enjoys building relationships and working with others.

Interested in how large-scale public sector programmes operate -- especially those that intersect with finance and pensions.

About Us

At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values:

Caring

We care about our colleagues and the people whose lives we are here to transform.

Connecting

We will transform lives through our ability to make positive connections.

Transforming

We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."

Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity.

What We Offer

Generous Annual Leave - 30 days plus Bank Holidays

Pension scheme - contributions matched 2 to 1 (up to 10% of your salary)

Interest-free loan for season tickets for buses and trains

Cycle to work Scheme

Subsidised eye tests & flu jabs

Life assurance scheme

Give as you earn scheme

Employee assistance programme (EAP)

PAM Assist and PAM Life scheme (Wellbeing)

Enhanced family and sick pay

Paid volunteering (2 days a year)

Recognition Scheme

Discounts portal to numerous retailers

Flexible Working

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our Caxton House office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

What to Expect from the Recruitment Process

Our selection process is designed to be straightforward and supportive:

Step 1: Submit Your Application

Opens: 9th July | Deadline: 23rd July

To apply, please submit your most recent CV along with a short personal statement (approximately 250 words) outlining how you meet the requirements of this role.

Step 2: Initial Telephone Interview

Between: 11th July - 25th July

If your application is shortlisted, you'll be invited to a 15-20-minute telephone interview with a member of our recruitment team. This is a chance to:

Discuss your motivations and previous experience

Learn more about the role and the programme

Ask any questions you may have

Understand the next steps in the process

Step 3: Hiring Manager CV Review

Following the telephone interview, your CV will be reviewed by the hiring manager to assess your suitability for the role and team.

Step 4: Final Stage Interview

Dates: Week Commencing 4th August (subject to change)

If successful, you'll be invited to a face-to-face interview at our Caxton House office in Westminster, London. This is your opportunity to meet the team, demonstrate your potential, and get a feel for the working environment.

Application Process

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference:

MaPS00884

Close Date:

Wednesday 23rd July.

Job Types: Full-time, Fixed term contract
Contract length: 18 months

Pay: 35,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee mentoring programme Health & wellbeing programme Sick pay Transport links Work from home
Schedule:

Monday to Friday No weekends
Work Location: Hybrid remote in London SW1H

Reference ID: MaPS00884