Job Description

AirX Jet Support is a leading provider of high-quality aviation maintenance services, dedicated to ensuring the safety, reliability, and efficiency of our fleet. We are now looking for a reliable and hands-on IT Support Officer to join its office-based team in Stansted. This is a great opportunity for someone with a strong foundation in IT support who's ready to grow in a fast paced, technical environment.





Please note: You must have the legal right to work in the UK to be considered for this position.



This is a fully office-based role.





Key Responsibilities


Provide 1st and 2nd line technical support for hardware and software issues.

Install and configure operating systems, devices, and peripherals.

Set up workstations and user accounts for new joiners.

Assist with IT inventory management and procurement.

Perform routine IT-related checks and procedures.

Monitor and maintain WiFi access points, network infrastructure, and internet connectivity.

Manage and support CCTV and access control systems.

Provide IT support to staff, crew, and engineers on site.




Requirements


Minimum of 1 year of experience in a similar IT support or helpdesk role.

Basic knowledge of Office 365 applications.

Familiarity with Entra ID (Azure AD), Microsoft Intune, and TCP/IP networking.

Strong problem-solving skills and the ability to manage and prioritise issues effectively.

Excellent verbal and written communication skills.

Willingness to learn and work collaboratively as part of a team.

A valid and clean UK driving licence is preferred.




Education & Experience


Diploma-level education in IT or industry certification (e.g. CompTIA A+), or equivalent hands-on experience.

Salary will be based on experience and qualifications.




What We Offer


A supportive and collaborative team environment.

Career development opportunities.

Flexibility within a structured, office-based role.

Location: Stansted, United Kingdom (Hangar-Based)

Work Type: 100% Office-Based