Job Description

Details

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Reference number

441501

Salary

34,123 - 48,561
London: 36,824-48,561


Glasgow & Cardiff: 34,123-45,831


Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Higher Executive Officer
Level 2a

Contract type

Permanent

Type of role

Policy

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

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Job summary

At the forefront of the fight to protect energy consumers from the lasting impacts of debt, Ofgem is reshaping how fairness and affordability are delivered across the energy system.

We're looking for a Policy Advisor to join us and support work that will help reset the energy debt landscape and safeguard those most at risk.



Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.



We're offering a permanent opportunity to work on one of Ofgem's most high?profile and socially significant policy priorities. You'll be part of a fast?moving programme responding to record levels of consumer debt, helping to shape the next phase of our approach and signal our future direction to industry, government and consumer groups. This role sits at the heart of a complex policy area where economic, regulatory and social considerations intersect.



You'll join a team brought together at pace to deliver an ambitious agenda, working across organisational boundaries and engaging with a wide range of stakeholders. The work is challenging, visible and impactful, offering the opportunity to influence how energy debt is managed across the market and supporting people who need it the most.

Job description

We're looking for someone with strong policy capability, confident communication skills and the ability to work effectively in a pressured, fast?paced environment. You'll bring sound judgement, analytical thinking and a collaborative approach, alongside an interest in public policy and the energy sector.



In return, you'll be part of a supportive and inclusive organisation that values flexible working and collective problem?solving. You'll benefit from hybrid working, generous annual leave and access to a strong civil service pension, while contributing to work that makes a real difference to consumers' lives.



We have a critical purpose to help reduce energy debt, protect vulnerable consumers and create a fairer, more sustainable retail energy market. If you want to help shape reforms that matter now and in the long term, this is your opportunity.



Read on and find out more.

Person specification

Essential:

Experience of delivering fast?paced and complex policy development in a high?profile role, managing competing priorities and producing high?quality outputs under pressure.

(LEAD)

Excellent written and verbal communication skills.

(LEAD)

Strong analytical and problem-solving skills. Demonstrable interest and/ or experience in public policy/energy/net zero. Experience in engaging with/managing multiple stakeholders. Ability to manage different work activities or workstreams to keep projects on track.
Desirable:

Understanding of GB retail energy market.

Behaviours

We'll assess you against these behaviours during the selection process:


Seeing the Big Picture Changing and Improving Communicating and Influencing Delivering at Pace

Benefits

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Alongside your salary of 34,123, OFGEM contributes 9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.


You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.


Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [

https://www.cifas.org.uk/fpn

].



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Chloe Baily Email : Recruitment@ofgem.gov.uk
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Recruitment team

Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.




In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.