Job Description

How you'll make a difference:

As the Policy, Procedure and Quality Assurance Manager, you will apply your expertise of quality assurance, policy and practice of the social work (SW) and occupational therapy (OT) workforce to ensure legal compliance and drive best practice.

Working in a strengths-based way, you will be able to achieve this through effective frameworks delivering standards, consistency and best outcomes, demonstrating how we make a difference to the lives of the people in South Gloucestershire.


What you will be doing:
A considerable part of the role will be reviewing all policies and procedures, guaranteeing statutory compliance and ensuring new policy and procedure is developed, implemented and embedded. Working with senior managers, you will develop a learning culture and contribute to the development of systems that support challenge, reflection and integration of reference to policy and procedures. It will be your responsibility to lead processes, including quality assurance (QA) and deep dive audits, and co-ordinate and create reports to ensure continuous learning is embedded from audits at individual, team and service level. It will be key for you to develop and maintain systems to measure and perform against established standards and desired outcomes. This is to enable evaluation of a range of data to inform reporting of performance outcomes agreed by the service. You will ensure compliance with the Care Quality Commission (CQC) assurance criteria in relation to SW and OT practice and develop, implement and track progress of service level improvement plans. Under the direction of the Service Director, you will be part of the preparations for CQC assurance inspections and co-ordinate meetings and materials required during an inspection visit. Where appropriate, you will work with a broad range of partners, registered bodies, and other local authorities undertaking research in relation to driving best practice, providing reports and recommendations.

What we need from you:
It is essential that you hold a professional recognised social work SW or OT qualification, along with current registration of either SWE or HCPC. You will have demonstrable knowledge, skills and proven experience in the managed area of SW or OT. Due to the nature of this position, it is essential that you have knowledge of relevant national and regional policy and legislation to the public sector and to the managed area. We require you to have experience of training, development and coaching with a range of practitioners. It will be key for you to have experience of developing and maintaining complex partnerships. You will have experience of managing projects, with knowledge of delivering against actions that promote equality. Although not essential, you may have experience around financial and commercial acumen and managing budgets.

What you need to know:
Your salary is pro-rata to hours worked. This is a six-month limited term contract, anticipated to end of June 2026. We are also offering this as an internal secondment opportunity; you should first seek your line managers permission before applying. This role is hybrid, predominantly you will be required to work in the office or within the community, with occasional days working at home. You will be expected to travel throughout the authority and surrounding area so must have a full valid driving licence with regular access to a vehicle or have alternative appropriate means of travel. Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.

Interviews anticipated week commencing 17th November 2025.

How a career at South Gloucestershire Council is different:
We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that

work/life

balance. We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our

training and development

offer, which helps our people make the greatest long-term difference in their work. As part of our benefits package, you will receive

generous annual leave

(pro rata), employee

wellbeing support

and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our

diverse team

of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted, and developed on the basis of their merits and abilities.


Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.


We're building and shaping communities which people are proud of. We're working with the most vulnerable in our community to help them achieve what they want in life. We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.


We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We're making a difference, be part of it!

To view the full job description, please click this link: Policy and Procedures and Quality Assurance Manager