Job Description

Pembroke College, Cambridge is seeking to appoint a Porter to join our friendly team in the Porters' Lodge.

The Porters' Lodge is the central hub for the College community and is staffed 24 hours a day, 365 days of the year.

The team consists of 1 Head Porter, 1 Deputy Head Porter, 2 Senior Porters and 10 Duty Porters.

Some of the Porters' role is ensuring the safety and security of the College premises; responding to fire alarms; being the first point of contact for all emergencies; administering first aid and providing mental health first aid support.

First impressions count, and the Porters' Lodge is the first experience visitors/guests/students/staff have to the College and the team aim to deliver a professional and efficient service at all times.

As a Porter you would be expected to provide a high standard of communication, appearance and professionalism as part of this small team within Pembroke College.

The Porters' team work alongside the Head Porter and the Deputy Head Porter to maintain high levels of consistent quality service to Fellows, students, staff and members of the public.

The successful applicant must be customer-focused at all times and have excellent communication skills.

The appointment is for a full-time permanent post, the shift pattern includes day, evening and night shifts. Weekends and Bank Holidays are included in the shift pattern.

The shift pattern is rotational over 10 weeks with 3 periods of the pattern, which consist of 6 work days 2 ET, 2 LT, 2 NT followed by 4 Rests days (RD):

Early Turn (ET) 07:00 - 15:00

Late Turn: (LT) 13:00 - 21:30

Night Turn (NT) 21:30 - 07:00

Benefits include:

25 days annual leave, plus 8 bank holidays. Free College meals when on duty. College uniform provided upon successful completion of a 6-month probation period. Staff Bonus Scheme.
In order to apply, please complete an Application Form, a Rehabilitation of Offenders Form and an Equal Opportunities Form.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Completed application forms together with a covering letter outlining your suitability should be emailed to Human Resources or alternatively posted to The HR Office, Pembroke College, Trumpington Street, CB2 1RF.

Any offer of appointment is subject to the receipt of satisfactory references; verification of identity and qualifications; and eligibility to work in the UK.

Job Types: Full-time, Permanent

Pay: 31,236.00 per year

Benefits:

Company pension Cycle to work scheme Discounted or free food Gym membership Sick pay Store discount
Ability to commute/relocate:

Cambridge CB2 1RF: reliably commute or plan to relocate before starting work (required)
Work Location: In person