Job Description

Porter
We are looking for a Porter to join us. Experience in a similar role would be desirable but enthusiasm and experience of working in a team are equally important.
You would enjoy a range of NHS benefits. The Trust is committed to continued personal development.
Porter
Band 2 position
On a varying shift pattern of 0700-1500 and 1100-1900 over a 3 week rolling pattern, that includes 2 out of 3 weekends
Successful candidates will be reliable, flexible, and good team players who possess good interpersonal and communication skills
Applicants must have a Full UK Driving Licence
Main duties of the job
To provide a high quality, prompt and efficient Porter service to patients, staff and visitors in a safe & timely manner
To provide waste management collection service for clinical waste, domestic waste, glass, paper, cardboard from waste compounds around the site in accordance with Trust Policies and Procedures.
This position is for Portering Services as part of a teamand carry out various tasks within this role.
Please see job description for more detailed duties and responsibilities.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Details
Date posted
19 December 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
276-7634769-AC
Job locations
East Grinstead
Holtye Road
East Grinstead
RH19 3DZ
Job description
Job responsibilities
Key Responsibilities

• Wear correct and clean uniform whilst on duty.
• Attend departmental meetings as appropriate.
• To contribute positively to the effectiveness and efficiency of the team.

Main tasks

• The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:

Portering Responsibilities

• Collection and delivery of goods.
• Collection and delivery of medical gas cylinders.
• Transportation of patients between wards and departments, if required on an occasional ad hoc basis.
• Waste Management collection
• Use of franking machine and letter sorting.
• Driving vehicles around site to collect waste. Full training will be provided.
• Transportation of food trollies from Catering department to the ward areas.

• Patient/Customer Care Responsibilities
• To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
• Communication with colleagues, other members of staff, patients, visitors and members of the public.

Job description
Job responsibilities
Key Responsibilities

• Wear correct and clean uniform whilst on duty.
• Attend departmental meetings as appropriate.
• To contribute positively to the effectiveness and efficiency of the team.

Main tasks

• The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:

Portering Responsibilities

• Collection and delivery of goods.
• Collection and delivery of medical gas cylinders.
• Transportation of patients between wards and departments, if required on an occasional ad hoc basis.
• Waste Management collection
• Use of franking machine and letter sorting.
• Driving vehicles around site to collect waste. Full training will be provided.
• Transportation of food trollies from Catering department to the ward areas.

• Patient/Customer Care Responsibilities
• To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
• Communication with colleagues, other members of staff, patients, visitors and members of the public.

Person Specification
Qualifications
Essential

• Basic numeracy and Literacy

Desirable

• Basic Health & Safety Certificate

Experience
Essential

• Previous knowledge and experience of Portering duties and standards
• Experience of working within a team environment

Desirable

• Previous working experience within an NHS environment within Portering Services
• Experience of portering in a similar environment

Knowledge
Essential

• Basic Health and Safety Knowledge
• Basic Food Hygiene Knowledge

Desirable

• Understanding Infection Control
• To have an understand of COSHH and Risk Assessment

Person Specification
Qualifications
Essential

• Basic numeracy and Literacy

Desirable

• Basic Health & Safety Certificate

Experience
Essential

• Previous knowledge and experience of Portering duties and standards
• Experience of working within a team environment

Desirable

• Previous working experience within an NHS environment within Portering Services
• Experience of portering in a similar environment

Knowledge
Essential

• Basic Health and Safety Knowledge
• Basic Food Hygiene Knowledge

Desirable

• Understanding Infection Control
• To have an understand of COSHH and Risk Assessment

Skills Required