Job Description

Role: Porter

Location: Seaham Hall, County Durham

Resort information: https://www.seaham-hall.co.uk/

Salary: 12.21 per hour, plus a share of service charge, approx. 2k annually for full time

Hours: up to 40hrs a week - varying shifts to include weekends and bank holidays, start times between 8am and 12noon


Relationships: General Manager, House Manager, Operations Manager, Reception team



We are seeking to appoint a Porter to join our vibrant Front of House team in providing quality customer care for our guests.


Due to insurance the applicant must be over the age of 25 and hold a full driving license



Benefits

In-house training will be provided as part of your induction Exciting opportunity to be a part of an award-winning business with many accolades including gold winner at the North East England Tourism Awards 2020 to 2025, Gold winner for Small Hotel at Visit England Awards 2022, and voted North of England Hotel of Year 2023 by Sunday Times Reward and recognition scheme and B&Q discount card. We work with Wagestream on a number of employee benefits Inclusion in charity events and fundraising Workplace wellness programme Be part of our Sustainable Team scheme, prioritising people and planet Up to 20% team member discount off gift vouchers and spa experiences Work based pension scheme subject to criteria Uniform provided Free onsite parking Monthly and annual team incentives and reward schemes including employee of the month and a share of service charge approx. 2k a year for full time employees


The ideal candidate

Previous hospitality experience required in a face to face role - minimum x1 year Due to car insurance purposes, the successful candidate must be over the age of 25 to valet park cars Excellent customer service and communication skills Attention to detail to ensure the 5-star standard of service is delivered Ability to effectively interact with management, staff and guests in a professional manner Be a team player as well as an individual worker, being comfortable with lone-working and shift-based rota work Full training will be provided across both roles To be well presented and represent a high standard of competence at all times Must have transport due to location Fluent and clear spoken English with good written English and an excellent telephone manner


If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today!




INDBOH