Job Description

Who are we

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments

in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.


A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.


In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.

About The Role

Portfolio Property Manager

We're seeking a proactive, detail-oriented Portfolio Property Manager to oversee a diverse portfolio of clients and deliver a seamless management experience -- from legal completion through to end-of-tenancy.


Specialising in portfolio client management, you'll act as the key point of contact for clients throughout the property lifecycle. You may be required to attend handovers and key collections upon legal completion, manage the resolution of any snagging issues, and ensure all remedial works are completed efficiently.

Key Responsibilities

Client Portfolio Management

Attend property handovers and key collections on behalf of clients. Coordinate snagging surveys and oversee the timely rectification of any defects. Deliver home demonstrations for tenants and manage all aspects of tenancy, including inspections and deposit negotiations. Prepare accurate portfolio reports and contribute to annual budgeting.

Property Management

Manage all pre- and post-tenancy works, including routine and emergency maintenance. Oversee health & safety compliance and conduct regular property inspections. Schedule check-outs, handle deposit disbursements, and manage dilapidation claims. Ensure timely payment of invoices and liaise with clients for required funds. Participate in block and facilities management, attending client meetings as needed.

Reporting & Systems

Compile compliance and condition reports following inspections. Support monthly and quarterly reporting cycles and annual budget preparation. Use internal systems such as Aspasia, Hub, Fixflo, and Microsoft Office applications.

What We're Looking For

Experience

2+ years' experience in a similar property management role. Demonstrated success in building and maintaining client relationships.

Skills & Qualifications

ARLA qualified (or working towards certification). Excellent communication and relationship management skills. Confident working independently as well as collaboratively. Calm under pressure, with strong attention to detail and organisational skills. Up-to-date knowledge of relevant property legislation.
Competitive salary


Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.