Job Description

About The Role

Team -

Underwriting & Claims - Life

Working Pattern -

Remote role. Full time, 37.5 hours per week.

We are happy to discuss flexible working!

Top 3 skills needed for this role:

Ability to assess complex cases and apply underwriting philosophy accurately Strong ability to conduct post-issue audits and retrospective claims assessments Skilled in identifying trends, non-disclosure patterns, and areas of process improvement using data

What this role is all about:

Are you passionate about ensuring excellence in underwriting and making a real impact on business quality?



In this role you'll deliver a post issue underwriting audit programme of policies, automatically accepted through VitalityLife's underwriting engine to determine the accuracy of application disclosures.



Additional responsibilities may involve underwriting quality audits, retrospective underwriting of claims and underwriting philosophy training.



Collaboration is essential - you'll build strong relationships with key stakeholders across the business.

Key Actions

Ensure a robust post issue underwriting non-disclosure QA is conducted to maximise value and work with key stakeholders to drive the programme forward. Analyse data collected and consider and recommend areas for improvements or change. Ensure post issue communications are sound and evidence collation appropriate. Support in the training and development of distribution by identifying and reporting on trends where non-disclosure could be improved upon. Consider and recommend areas for improvements or changes in the data gathered to ensure an effective audit process and data analysis is maintained. Liaise with the Automated Underwriting Team and provide recommendations on where improvements to question sets and/or underwriting philosophy can be made. Take responsibility for keeping up to date with changes to underwriting philosophy and processes, underwriting systems, reinsurance manuals and internal guidelines. Support the retrospective underwriting of claims assessments. Support the Internal underwriting QA programme. oAttendance of underwriting related industry meetings and seminars.

What do you need to thrive?

Substantial experience at a senior underwriter level with in-depth medical and financial knowledge in respect of Life cover, Serious Illness and Income Protection. Good working knowledge of regulatory procedures/requirements within the industry A proactive mindset, always looking for ways to improve, innovate and add value A sharp eye for detail and quality

So, what's in it for you?

Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.

Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, w

e will:

Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About Us

We're really excited to announce that we have recently been awarded

"Top 10 Best Places To Work"

in The Sunday Times Awards 2024!



Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.



We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.



Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if we're the right fit for you? We can't wait.

Diversity & Inclusion

At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Vitality's approach to sustainability

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.