Job Description

Schedule: TBC

Post Office Assistant

About the Role

We're looking for a reliable and customer-focused Post Office Assistant to join our team. In this role, you'll provide excellent service to our customers while handling postal transactions, parcels, and general store duties. You'll play an important part in keeping operations running smoothly, supporting sales, and ensuring every customer has a positive experience.

Key Responsibilities

Customer Service

Greet and assist customers in a friendly and professional manner Provide advice and information on postal services and store products Promote special offers and upsell items where appropriate Handle parcels correctly, ensuring accuracy and care

Cash Handling

Operate tills and process payments (cash, card, etc.) accurately Provide correct change and receipts with attention to detail Follow company procedures for handling money securely Ensure safe storage of cash at all times

Loss Prevention

Follow store security procedures to minimise loss and theft Stay alert and report any suspicious behaviour to management

Time & Productivity

Arrive on time and be ready for shifts Manage time effectively to stay productive throughout the day

Skills & Qualities

Strong customer service and communication skills Accuracy and attention to detail in cash handling and parcel processing Ability to work well in a team and independently Reliable, punctual, and organised Previous retail or post office experience is an advantage (training provided)

Why Join Us?

We are a family owned and family run business Long established business - Serving the local community for almost 80years A supportive and friendly team environment Training on postal services and retail operations Staff discounts and employee perks Opportunities to grow your career
Job Types: Part-time, Permanent

Pay: Up to 12.71 per hour

Benefits:

Company events Company pension Employee discount Store discount
Experience:

Post Office : 1 year (required)
Work Location: In person