Job Description

St Giles Trust seeks a Key Worker for its Wolverhampton Young Persons Team to support vulnerable youth aged 11-25, addressing risks like exploitation, gangs, and criminal behaviour. The role involves trauma-informed, restorative practices, flexible hours, and multi-agency collaboration to empower young people and families towards stability and positive life changes.

Responsible to:

Team Manager

Responsible for:

Supporting vulnerable or at-risk young people 11-25 and their families

Hours:

Full Time, 35 hours per week - Out of Hours, some flexible shifts. This post also might require occasional weekend working

Grade:

Band 2

Location:

Wolverhampton Office

Holiday:

30 days + bank and statutory holidays (pro-rated if part time)

Salary:

24,000 per annum
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Thursday, 25th September 2025 at 9.00am

We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time.

The interviews will be the week commencing Monday, 6th October.

Please note this role requires Enhanced Child with Child Barred DBS Check
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


St Giles will be recruiting one Key Worker to be based as part of the new specialist multi-agency and multidisciplinary Young Persons Team in Wolverhampton. You will provide a high-level service to vulnerable or at-risk young people across the different levels of need/ support from early help to children and young people in care. Support is offered to help each young person to identify and realize alternative aspirations and goals to support them to establish lifestyles that move them away from criminal activities, gang involvement, violence, and negative life choices.

Introduction to the post:

The project aims to make a positive contribution to the Council's wider aims by helping to minimize and manage the risks posed by young people engaging in activities related to drugs, alcohol, child sexual exploitation, criminal behavior, gangs, and radicalization, and to keep young people from coming into care by supporting them to live safely with their families. The post is available until the end of May 2022, but the service is funded until June 2026.


The primary aims of the team are to work with young people to help them to exert more positive control over their lives and to live safely as they progress towards adulthood.

This will involve:

building a trusting relationship with a worker who can offer the support that they need, when they need it, in the way that they need it. providing consistency of support to the young person, even if their situation changes (e.g., by moving into/ out of care; changing accommodation), until stability or permanence is achieved. work to build resilience, self-esteem and an understanding of their strengths and needs. evidence-based intervention approaches, such as solution-focused approaches and motivational interviewing. an over-arching approach informed by restorative practice. work to identify previously unmet needs in young people who may have previously "slipped through the net" or who services have previously failed to reach. work structured and underpinned by the Attachment, Regulation and Competency Framework (ARC), which provides a practice approach to supporting young people to recover from developmental and relational trauma. interventions to promote positive engagement, positive peer relationships, and development of life skills.

(1) Key Deliverables

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be a proactive member of the multi-disciplinary team and co-located team sharing best practice with other members of the team in relation to approaches and strategies to support and engage young people and their families to achieve best outcomes. work as part of the multi-disciplinary team with young people and their families to develop plans of support and promote programmes of social education, activities, support, advice, and information, using a range of multi-sensory methods. contribute to group reflective practice, development of shared formulations and a joined-up multi-agency approach to support. build positive relationships and promote the value of lifestyle changes to the client group and their families and work directly with them to promote positive change, build resilience, reduce risks, and prevent young people from experiencing significant harm. ensure that the "voice of the child and young person" remains central to their support and that they are proactively encouraged to build and contribute to their own programmes contribute to multi-disciplinary assessments of children and families in need of help and support. provide both proactive planned programmes of support, and an intensive service to young people and their families in crisis. plan, deliver and support activities and approaches which may include (but not be limited to): youth work; interventions to support emotional wellbeing; family/parenting support; interventions to support health and substance misuse; creative arts activities; support responding risks of criminal, gang and/or sexual exploitation; mentoring; and sports activities. support, coach, and train young people in connecting with community resources and serviceswork in a non-discriminatory and culturally sensitive way in the delivery of support to all children and families. To provide practical advice to professionals who meet children and young adults who are involved, suspected or at risk of being exploited through gangs. adopt an approach based on restorative practice and trauma-informed practice for engaging and working with young people and their families. work flexibly at different times of the day to meet the needs of the young people and families. This may include early morning, early evening and weekend work which will be agreed with the Team Manager. maintain accurate records of support and interventions, using agreed information processing systems, and Council case management systems. Key Workers will be issued with the relevant Council ICT equipment.maintain effective records of work to assist in research, evaluation, monitoring and development of provision. All records relating to casework will be kept electronically on Council systems. To attend and engage positively with training as required, this includes mandatory training such as Safeguarding and Prevent, and other training agreed with your manager engage in professional development activities as identified by the Team Manager. Any corporate or personal development requirements identified by the Team Manager will be funded by the Council. Any other professional development activities will be funded by the Provider. promote and adhere to the core values and behaviours expected of City of Wolverhampton Council Children's Services.

(2) Person specification

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Experience

Experience of engaging positively with young people, families, offenders, or other vulnerable groups.

(A)

Experience of providing support, advice and advocacy and the ability to assess clients' needs.

(A)

Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.

(A)

Experience in negotiating with partner agencies to establish links to further the aims of a project. Experience of working to targets and recording information and statistics to enable effective monitoring of performance against targets #

Knowledge

Knowledge of the client group and the challenges and motivations of young people

(A)

A knowledge of gangs and 'County Lines' (drug distribution networks) and how they operate Knowledge of anti-discriminatory working practices, and the implications of both within the working environment. An understanding of using a trauma informed approach Knowledge of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect.

(A)

#

Qualifications - Desirable

To have a relevant qualification to a good standard or be working towards one. (This includes any recognized qualification of 'A' Level standard or above in any aspect of social care, advice work, youth work etc.) Level 3 Advice & Guidance qualification. #

Skills and Abilities

Ability to be a flexible and co-operative member of a team

(A)

Ability to calculate risk and implement safety procedures when engaging with clients The ability to use and develop monitoring systems to record all aspects of the project including; actions, outcomes and referrals.

(A)

Ability to work collaboratively with colleagues to achieve organisational goals, and to resolve conflicts of interest professionally. Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect An ability to recognize the signs of child sexual exploitation (CSE) and take appropriate action Ability to set up and operate systems to monitor and report on work. Strong IT skills including proven experience of using Word, Excel and Outlook in a similar work environment. Ability to work with case database on a day-to-day basis.

(A)

Good written and communication skills.

(A)

Ability to be flexible and develop positive working relationships with other staff, volunteers and partners to achieve targets and resolve conflicts of interest professionally. #

Attitude

Commitment to consultative & collaborative ways of working Commitment to and understanding of safeguarding and professional boundaries Respect for the values and ethos of St Giles Trust and City Of Wolverhampton Council Personal and professional integrity Positive attitude towards staff and clients Emotionally Resilient

(A)

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1.

Click HERE to download

the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Thursday, 25th September 2025 at 9.00am

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.


Tianna Graham



People Business Partner