Job Description

About Us

Carers Trust Heart of England supports unpaid carers and people with care and support needs across Coventry and Warwickshire. We provide services, information, advice, and advocacy -- ensuring carers and their families receive the right support when they need it most.

The Role

We are looking for a creative, proactive, and highly motivated PR & Communications Officer to help elevate the profile of Carers Trust Heart of England and increase support for unpaid carers and those they care for across our area of operation.

In this varied and rewarding role, you will shape compelling stories, build strong relationships with local media and key partners, and create engaging content that inspires individuals, community groups, schools, faith organisations, and local businesses to get involved.

Key Responsibilities

Communications & PR

Deliver eye-catching comms and PR activity that boosts our profile. Plan and support campaigns, projects, and awareness moments. Handle media enquiries and build strong press relationships. Create engaging content for social media, newsletters, and internal updates. Support the communications needs of our delivery teams and fundraising colleagues. Keep messaging clear, consistent, and on brand.

Storytelling

Identify and develop meaningful real-life stories that bring our work to life. Grow and support a diverse network of storytellers. Produce case studies for web, fundraising, marketing, and media use.

Brand & Creative

Champion our brand across all channels. Create eye-catching graphics and materials using Canva or similar tools.

Digital

Keep our digital platforms fresh, relevant, and engaging. Use analytics to shape content and spot new digital opportunities. Support digital fundraising campaigns.

What We're Looking For

Experience in PR, communications, community fundraising, events, or income generation within a charity or similar environment. Strong storytelling skills, with the ability to produce clear, engaging content for a range of audiences and channels. Excellent relationship-building skills and confidence working with community partners, media contacts, and supporters from all walks of life. Confident communication and presentation abilities, both written and verbal. Strong organisational skills, with the ability to plan, deliver, and support campaigns, events, and media activities. Comfortable using social media, digital tools, and basic design platforms (e.g., Canva) A genuine passion for championing unpaid carers and helping to strengthen the communities we serve.

What We Offer

Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday' Pension contribution scheme Benefits platform offering flexible high street savings and discounts on top brands Employee Assistance Programme and wellbeing platform Ongoing training and development opportunities A supportive, flexible workplace where your contribution makes a real difference
This is an exciting opportunity for someone with communications, fundraising, or community engagement experience who is looking to make a meaningful impact while developing their career in charity PR, media, and communications.

Closing date for applications is 11th January 2026.

Job Types: Part-time, Permanent

Pay: 18,162.00 per year

Expected hours: 24 per week

Benefits:

Company pension Health & wellbeing programme Sick pay Store discount
Application question(s):

The role will require travel. Do you hold a current UK driving licence and have access to a car? Please provide a brief cover letter outlining your experience, how you meet the role criteria and what you would bring to the organisation.
Work authorisation:

United Kingdom (preferred)
Work Location: Hybrid remote in Coventry CV1 4LY