Job Description

Brief summary - please see full job description attached for full details; Working Relationships: The post holder will need to develop good working relationship across the whole Practice team to be successful in this role. Role Summary: The purpose of this post is to provide clerical administration support to the practice. The post holder is part of a team providing data services to the practice and will be required to work flexibly within the data team. 1.

General Data Administration Duties:

Load new registrations onto the clinical system using the registration forms. Understand and run reports for monthly invitations to patients for long term conditions. Understand and run reports as and when required for statistical, audit and reporting purposes. Receiving paper medical records and processing them, deducting patient records and returning them in accordance to the practice protocol.



Assist with the training and induction of new staff, and training of staff on new hardware and software. Assist with the annual flu programme, preparation of patient information and call-up letters, attend immunisation sessions and code all immunisations given or declined appropriately. Respond to requests for results and other clinical information in accordance with practice policy. Take and deal appropriately with incoming telephone calls.



Typing of letters, medical reports and other documents. Ensuring these documents are produced to a high standard of accuracy and within tight timescales. Sending out insurance & SAR requests, actioning requests for reports and letters from third parties. Operating the choose and book referrals and worklists, 2 week wait referral systems and liaising with patients and supporting them to use choose and book.



Actioning tasks, lab results, registrations, GP2GP & SCR within workflow manager. 2. System Administration includes: Manage passwords & user lists on all software. Participate in development plans for the practice with regards to I.T and their implementation.



Assist with the cancellation and re-booking of doctor and nurse appointment sessions as required. Carry out all duties within the requirements of health & safety legislation, and ensure that due regard is given to the safety and security of other members of staff, patients and property.