Job Description

Practice and Performance Manager - HMP Ranby

Location:

HMP Ranby

Population:

Approximately 1,100 adult male prisoners

Category:

C

Service Type:

Integrated Healthcare



Are you ready to bring your analytical and organisational skills into a unique and rewarding setting?



We are seeking a Practice and Performance Manager to join our dedicated healthcare team at HMP Ranby, a Category C adult male prison. This is a dynamic role where your expertise will directly contribute to the delivery of high-quality healthcare services in a secure environment.



About the Role



As Practice and Performance Manager, you will play a key role in supporting the integrated healthcare team, which includes primary care, mental health, GP services, dentistry, podiatry, and optometry. Your responsibilities will include:



Leading and managing the healthcare administration team

Overseeing day-to-day administrative operations

Monitoring service performance and producing insightful reports

Supporting service delivery through data analysis and process improvement

Liaising with internal teams and external partners to ensure smooth coordination

Presenting performance updates to senior healthcare leaders and stakeholders



This is a pivotal role that ensures our healthcare provision is efficient, responsive, and aligned with community standards.



What We're Looking For

We're looking for someone who is:

Organised and analytical, with a keen eye for detail

Confident in managing teams and coordinating across disciplines

Experienced in healthcare systems (e.g. SystmOne) and reporting tools

A strong communicator, able to engage with staff at all levels

Adaptable and proactive, thriving in a fast-paced, secure environment



If you're looking for a role that is professionally challenging, deeply rewarding, and offers the chance to make a real impact, we'd love to hear from you.



NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.



NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.



Main Duties of the Job



HMP Ranby is a Category C adult male prison with a population of approximately 1,100 prisoners. The healthcare team delivers a fully integrated service including primary care, mental health, GP services, dentistry, podiatry, and optometry.



As Practice and Performance Manager , you will be responsible for the day-to-day supervision of the healthcare administration team and the overall management of the administrative function. You will play a key role in ensuring the prison meets its obligations in collecting and submitting performance indicators in line with national standards, including essential reporting for NHSE commissioning colleagues.

Your main duties will include:

Team Leadership :

Managing and supporting the healthcare administration team to ensure efficient and effective service delivery.

Performance Monitoring :

Ensuring compliance with national performance indicators and quality standards through accurate data collection and reporting.

Systems Management :

Overseeing clinical systems such as SystmOne and associated software, ensuring optimal functionality and user support.

Reporting and Analysis :

Producing regular and ad hoc reports using SystmOne and other reporting tools, ensuring reports are automated and streamlined where possible.

Information Support :

Providing high-quality analytical support to the healthcare team, interpreting data to inform service improvements.

Data Quality Assurance :

Supporting validation processes and maintaining high data quality standards, escalating issues where necessary.

Project Management :

Leading on system changes and implementations, resolving day-to-day issues independently and ensuring smooth transitions.

Stakeholder Engagement :

Liaising with internal teams, senior management, and external partners to ensure coordinated and informed decision-making.



This role is central to the smooth operation of healthcare services within the prison and offers a unique opportunity to apply your skills in a challenging and meaningful environment.



For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the 'About You' Section of the document.