Job Description

The Practice Development and Improvement Manager will lead operationally on the development of primary care services in the Managed Practice reporting to the Head of Primary Care. The post holder will support the development , improvement and performance management of the Health Boards Managed Practice(s) to transform into a sustainable 'flag ship' practice.



The post holder will be responsible for all non-clinical management of the practice, practice systems and processes, personnel, properties, practice claims, planning and coordination, and the overall development of the practices. They will have lead responsibility for the implementation of new ways of working such as the development of federated working practices with neighbouring GP Surgeries and other stakeholders such as third sector, other primary care contractors and Local Authority. They will be responsible for the monitoring the Practice budgets and innovative service redesign.



To work with the identified GP Clinical Leads and the Primary Care Team to transform the Managed Practice(s) into a sustainable practice which is the 'flag ship' for the Locality/Cluster, by encouraging collaborative working and promoting service redesign

To work with the identified GP Clinical Leads within and supporting the Managed Practice(s) to review the delivery of primary care services and facilitate development of new models of service to maximise efficiency of services for patients and staff based on evidence of good

practice. This will include detailed analyse of capacity, demand and performance data.

To work with the identified GP Clinical Leads and external agencies, third sector and primary care in collaborative schemes to deliver service development and improvement sharing best practice.

To support the delivery of national and local performance outcomes using performance improvement techniques and tools to monitor and raise the profile of performance within the individual Health Board directly managed practices.



See full .



Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.



Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.



CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.



Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:



We listen, learn, and improve We treat everyone with respect We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.



At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac



To work with the identified GP Clinical Leads and the Primary Care Team to transform the Managed Practice(s) into a sustainable practice which is the 'flag ship' for the Locality/Cluster, by encouraging collaborative working and promoting service redesign



To work with the identified GP Clinical Leads within and supporting the Managed Practice(s) to review the delivery of primary care services and facilitate development of new models of service to maximise efficiency of services for patients and staff based on evidence of good practice. This will include detailed analyse of capacity, demand and performance data.



To work with the identified GP Clinical Leads and external agencies, third sector and primary care in collaborative schemes to deliver service development and improvement sharing best practice.



To support the delivery of national and local performance outcomes using performance improvement techniques and tools to monitor and raise the profile of performance within the individual Health Board directly managed practices.



See Full JD