Job Description

About the Role
You will work alongside our experienced Practice Manager, GPs, and wider clinical and administrative teams to ensure the effective and efficient delivery of services. The role will involve both operational management and strategic development as we continue to grow and adapt to the changing landscape of primary care.
Depending on experience and availability, this role may suit:

• An experienced practice manager
• A deputy or assistant practice manager ready to step into a more senior role

Main duties of the job
Key Responsibilities:
- Lead day-to-day operations across multiple practice sites which includes managing appointment systems, IT infrastructure, and administrative workflows.
- Develop and implement long-term strategies to optimize practice performance, enhance patient experience, and align with NHS priorities. This involves leading on service development projects, such as the implementation of new digital tools or extended access services.
-Oversee all aspects of human resources, including recruitment, induction, training and performance management.
- Manage the practices financial performance, including budget setting, financial forecasting, payroll, bookkeeping, and reporting.
- Ensure the practice maintains full compliance with all regulatory standards, including CQC inspections, NHS contracts, and clinical governance frameworks. You will lead on continuous quality improvement initiatives, audits, and the development of clinical policies and procedures.
- Work collaboratively with our Primary Care Network (PCN) and Integrated Care Board (ICB) to deliver on local and national healthcare goals. You will represent the practice in external meetings and work to build strong relationships with key stakeholders.
- Oversee the management of premises and facilities across all sites, including health and safety, procurement, and risk management to ensure a safe and welcoming environment for patients and staff.
About us
We are a well-established, friendly, and forward-thinking GP practice located in Bradford, serving a diverse population of approximately 13,000 patients. Due to our current Practice Manager reducing her working hours, we are seeking an enthusiastic and capable Practice Manager to join our team and support the leadership and smooth running of the practice.
This is a fantastic opportunity for someone looking to take the next step in their management career or an experienced manager seeking a dynamic and supportive working environment.
Details
Date posted
11 September 2025
Pay scheme
Very senior manager (VSM)
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
A5411-25-0001
Job locations
Grange Medical Centre
1 Horton Grange Road
Bradford
West Yorkshire
BD7 3AH
50 Heaton Road
Bradford
West Yorkshire
BD8 8RA
Bilton Medical Centre
120 City Road
Bradford
West Yorkshire
BD8 8JT
Job description
Job responsibilities
Operational Leadership: Lead day-to-day operations across multiple practice sites, ensuring all processes are efficient and patient-focused. This includes managing appointment systems, IT infrastructure, and administrative workflows to meet the needs of a diverse patient population.
Strategic Development: Develop and implement long-term strategies to optimize practice performance, enhance patient experience, and align with NHS priorities. This involves leading on service development projects, such as the implementation of new digital tools or extended access services.
Human Resources: Oversee all aspects of human resources, including robust recruitment, induction, training, and performance management. The role will involve promoting staff wellbeing, fostering a positive work culture, and ensuring all teams are well-supported to deliver high-quality care.
Financial Management: Manage the practices financial performance, including budget setting, financial forecasting, payroll, bookkeeping, and reporting. You will be responsible for ensuring financial stability and identifying opportunities for cost-effective improvements.
Quality and Governance: Ensure the practice maintains full compliance with all regulatory standards, including CQC inspections, NHS contracts, and clinical governance frameworks. You will lead on continuous quality improvement initiatives, audits, and the development of clinical policies and procedures.
Partnership and Collaboration: Work collaboratively with our Primary Care Network (PCN) and Integrated Care Board (ICB) to deliver on local and national healthcare goals. You will represent the practice in external meetings and work to build strong relationships with key stakeholders.
Facilities and Premises: Oversee the management of premises and facilities across all sites, including health and safety, procurement, and risk management to ensure a safe and welcoming environment for patients and staff. Job description
Job responsibilities
Operational Leadership: Lead day-to-day operations across multiple practice sites, ensuring all processes are efficient and patient-focused. This includes managing appointment systems, IT infrastructure, and administrative workflows to meet the needs of a diverse patient population.
Strategic Development: Develop and implement long-term strategies to optimize practice performance, enhance patient experience, and align with NHS priorities. This involves leading on service development projects, such as the implementation of new digital tools or extended access services.
Human Resources: Oversee all aspects of human resources, including robust recruitment, induction, training, and performance management. The role will involve promoting staff wellbeing, fostering a positive work culture, and ensuring all teams are well-supported to deliver high-quality care.
Financial Management: Manage the practices financial performance, including budget setting, financial forecasting, payroll, bookkeeping, and reporting. You will be responsible for ensuring financial stability and identifying opportunities for cost-effective improvements.
Quality and Governance: Ensure the practice maintains full compliance with all regulatory standards, including CQC inspections, NHS contracts, and clinical governance frameworks. You will lead on continuous quality improvement initiatives, audits, and the development of clinical policies and procedures.
Partnership and Collaboration: Work collaboratively with our Primary Care Network (PCN) and Integrated Care Board (ICB) to deliver on local and national healthcare goals. You will represent the practice in external meetings and work to build strong relationships with key stakeholders.
Facilities and Premises: Oversee the management of premises and facilities across all sites, including health and safety, procurement, and risk management to ensure a safe and welcoming environment for patients and staff.
Person Specification
Knowledge and skills
Essential

• Good interpersonal, problem solving and communication skills

Desirable

• Familiarity with requirements to achieve and maintain contractual and regulatory compliance.

Experience
Essential

• Management experience (ideally in a healthcare or NHS setting)
• Strong leadership and team-building skills
• Financial and HR management experience
• Ability to manage change and problem-solve effectively
• Knowledge of primary care regulations and systems
• Experience using System One

Desirable

• Familiarity with requirements to achieve and maintain contractual and regulatory compliance.
• Leadership or management qualification.

Qualifications
Essential

• Relevant qualifications such as a degree in healthcare or business management, or the AMSPAR Diploma in Primary Care Management are highly desirable.

Desirable

• Educated to Masters in Business Administration

Person Specification
Knowledge and skills
Essential

• Good interpersonal, problem solving and communication skills

Desirable

• Familiarity with requirements to achieve and maintain contractual and regulatory compliance.

Experience
Essential

• Management experience (ideally in a healthcare or NHS setting)
• Strong leadership and team-building skills
• Financial and HR management experience
• Ability to manage change and problem-solve effectively
• Knowledge of primary care regulations and systems
• Experience using System One

Desirable

• Familiarity with requirements to achieve and maintain contractual and regulatory compliance.
• Leadership or management qualification.

Qualifications
Essential

• Relevant qualifications such as a degree in healthcare or business management, or the AMSPAR Diploma in Primary Care Management are highly desirable.

Desirable

• Educated to Masters in Business Administration

Skills Required