Job Description

About Us

We are a modern, forward-thinking dental practice that offers a blend of NHS and primarily private dental care. We focus on delivering high-quality services to our patients and are looking for a skilled Practice Manager to join our team. This is a rare opportunity to become part of a dynamic and growing practice that values patient care and business development.

The Role

As our new Practice Manager, you will play a key role in ensuring the smooth running of the clinic, with a focus on patient experience, compliance, and business development. You will lead day-to-day operations, manage rotas, and work closely with our clinical and non-clinical teams to maintain the high standards our patients expect. This is an excellent opportunity for someone who thrives in a compliance-driven, patient-focused environment.

Key Responsibilities:

Deliver a professional, reassuring, and friendly patient experience. Manage the day-to-day running of the practice, including staff rotas and payroll. Ensure compliance with regulations, including conducting audits, infection control, and documentation. Oversee patient bookings, appointment management, and front-desk duties as required. Handle patient payments and ensure smooth check-in/check-out processes. Contribute to the business's growth by promoting treatments, supporting patient retention, and participating in service improvement initiatives. Participate in ongoing Continuing Professional Development (CPD) and practice training.

Requirements:

Essential:

Previous experience working in a private dental clinic. Familiarity with band 4 NHS provision is a plus.

Preferred:

GDC-registered Dental Nurse. Strong communication and interpersonal skills. High attention to detail with excellent organizational abilities. Comfortable with dental software and practice management systems. Reliable, professional, and patient-focused. Enthusiastic, energetic, and team-oriented.

MUST BE WILLING TO TRAVEL TO PETERBOROUGH TWICE A WEEK.

What We Offer:

A supportive, growth-oriented working environment. Opportunities to be part of an expanding private dental service. Access to ongoing training and CPD in both clinical and non-clinical areas. A varied, fulfilling role with input into patient care and business operations. Support from our Operations Managers and wider team.
If you're passionate about dental care, business management, and creating a positive environment for both patients and team members, we'd love to hear from you.

Job Types: Full-time, Part-time

Expected hours: 40 per week

Work Location: In person