Practice Manager / Senior Client Manager

Lancaster, ENG, GB, United Kingdom

Job Description

About Us



We are a fast-growing, modern accountancy practice consistently onboarding new clients daily. Our growth has been driven by quality, service, and reputation -- and now we're looking for the right leader to join our journey.

This is a unique opportunity to step into a

leadership role

where you'll manage the team, oversee client delivery, and work closely with the owner to shape the future of the practice.

The Role



Manage and support a team of accountants and support staff. Review accounts, VAT returns, and tax submissions (you'll be the go-to reviewer). Oversee workflow and deadlines -- making sure nothing slips. Be the first point of contact for client queries (with the owner stepping in only on escalations). Monitor KPIs (WIP, recovery, turnaround) and report to the owner. Handle staff performance reviews, training, and onboarding of new hires. Deputise for the owner when absent, ensuring smooth operations.

About You



ACA / ACCA qualified, or strong QBE with proven practice management experience. 5+ years in accountancy practice, including client portfolio management. Confident leading a team and dealing with clients directly. Organised, commercially minded, and focused on efficiency and profitability. Ambitious -- you want responsibility, not just another technician role.

What's On Offer



Salary up to

50,000

depending on experience.

Performance bonus

: 10% of the annualised recurring fees from new clients you directly bring in or generate*.
20 days holiday + bank holidays. Pension contributions. Paid professional subscriptions (ACCA/ACA/CPD). Training and development budget.

Why Join Us?



Be part of a thriving, ambitious firm with exceptional growth. Take real responsibility -- running day-to-day operations, managing staff, and leading client delivery. Work alongside the owner in a role that offers autonomy and career progression. Shape the practice as it continues to expand.
Job Types: Full-time, Permanent

Pay: 40,000.00-50,000.00 per year

Benefits:

Company pension On-site parking Referral programme
Work Location: In person

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Job Detail

  • Job Id
    JD3747013
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lancaster, ENG, GB, United Kingdom
  • Education
    Not mentioned