Job Description

Job responsibilities Practice Nurse BANK CONTRACT Band 6 Point 34,062.41- 42,568.24 (Pro rata depending on experience.) Communication The post holder will communicate regularly with colleagues, the Partners and Doctors within the surgery, the Practice Nursing Team, attached staff, patients, members of the general public and a range of external agencies Communication will take place by way of face to face contact, meetings, phone calls and written communication Provide and receive routine, sensitive, confidential, contentious, and complex, information. This will require tact, reassurance, persuasive, and negotiation skills. Empathy is required during communication with patients, service providers and staff over sensitive issues Equality, Diversity and Inclusion A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness; it is morally the right thing to do and it is required by law.



Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression.



Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire (SHEF) The Blackmore Vale Partnership is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety.



The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation. Use appropriate infection control procedures and maintain clinical work areas so that they are clean, safe and free from hazards.

Report any potential risks identified including:

hand washing. universal hygiene procedures. collection and handling of laboratory specimens. segregation and disposal of waste materials.



reporting and treatment of sharps injuries. dealing with blood and body fluid spillages. assist patients and colleagues in adopting sound infection control measures. Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate.



Know the health and safety policies and procedures within the workplace, including fire procedures. Be aware of statutory child health procedures and statutory local guidance and referral criteria. Use the computer monitor safely. Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health.



Awareness of the Practice Lone Worker policy. Confidentiality The Blackmore Vale Partnership are committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.



Confidential and personal information related to staff, patients and the Practice must not be disclosed within or outside the place of work, except in the proper discharge of duties. It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 1998, the Access to Medical Reports Act 1988 and the Access to Health Records Act 1990 as outlined in the Practice Policy and Procedure It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff protect patient information and provide a confidential service. Quality and Continuous Improvement (CI) Alert other team members to issues of quality and risk in the care of patients. Practice in accordance with agreed standards of care.



Ensure own actions are consistent with clinical governance systems. Ensure stock items under your control are ordered and available in the treatment and consulting rooms. Be aware of the practice policies. Be able to manage your own time effectively.



All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews. Induction In addition to the induction process at BVP, where you will be provided with a full induction programme, when attending any practice within the network you will also be required to complete their practice induction programme. Service delivery Staff will be given detailed information during the induction process regarding policy and procedure. The post holder must adhere to the information contained within the practice policies and regional directives, ensuring protocols are adhered to at all times.



Security The security of the practice is the responsibility of all personnel. The post holder must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

Professional conduct :

All staff are required to dress appropriately for their role.