Job Description

We are looking for a confident individual that can join our supportive and forward-thinking practice. The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. You will work collaboratively with the multi-disciplinary general practice team to meet the needs of patients and to support the delivery of their carewithin your scope of practice to the entitled patient population The core responsibilities are: Managing patients presenting with a range of acute and chronic medical conditions both in practice and at home (if required). Clinical responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home (if required), and dealing with queries, paperwork and correspondence in a timely fashion, completing contractual requirements for patients Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Screening patients for disease risk factors and early signs of illness In consultation with patients and in line with current practice disease management protocols, developing care plans for health Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Collecting data for audit purposes Implement vaccination programmes for adults and children Other responsibilities within the organisation To ensure that any in house audit and requirements are achieved To record all clinical activity and health promotion data in the Practice computer system Awareness of and compliance with all relevant practice policies/guidelines, e.g.



confidentiality, data protection, health and safety Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and Snomed-coding patient data To maintain full accurate and contemporaneous records of activities both written and computerised as applicable to an agreed standard. The practice has a paperless approach and as such the computer records form the main record of all interactions with patients Attending training and events organised by the practice or other agencies, where appropriate. To work with multi-disciplinary team within the practice, and across the wider ICB to promote integrated and seamless pathways of care To maintain good lines of communication with the partners, practice management team and wider multi-disciplinary and administrative team To promptly notify the Practice Manager or deputy of any absence To observe Health and Safety rules as outlined in the Practice Health and Safety Policy To maintain standards of conduct and dress to maintain public confidence Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.



They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. To maintain confidentiality in all areas at all times Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

To maintain professional registration The post-holder will participate in any training programmes implemented by the Practice as part of this employment To maintain and update professional knowledge in line with the Quality and Outcomes Framework, The Practice Development Plan and your own Personal Development Plan Assess own performance and take accountability for actions, either directly or under supervision. Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Demonstrate skills and activities to others who are undertaking similar work and to help develop colleagues Actively contribute to the development and service improvement within the Practice proactively offering ideas and suggestions for improvements. A commitment to life-long learning and audit to ensure evidence-based best practice Quality: The post-holder will strive to maintain quality within the Practice, and will: Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage their own time, workload and resources Alert other team members to issues of quality and risk Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Attend meetings when required Discuss with other members of the team how the policies, standards and guidelines will affect own work Attend meetings when required The job description is not exhaustive and may need to be amended as the practice develops. A flexible attitude and close liaison with other members of the practice is an integral part of this role.