Job Description

Overview

We are seeking two professional and friendly receptionists to join our established team. The ideal candidates will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, the ability to multitask in a fast-paced environment and to be flexible with their approach to work.

Responsibilities

Greet patients in a warm and professional manner Answer and direct phone calls with excellent phone etiquette Manage incoming correspondence, including emails and postal mail Review prescription requests and process Perform data entry tasks accurately and efficiently Maintain an organised reception area and office environment Assist with scheduling appointments and managing calendars Handle clerical duties such as filing, photocopying, and scanning documents Collaborate with team members to ensure smooth office operations
This is not an exhaustive list, a GP Practice is a very busy, demanding environment, the receptionists role is varied and multi-disciplinary.

Qualifications / Experience

Office experience is essential; administrative experience is highly desirable Proficient computer skills, including typing speed and accuracy Familiarity with Microsoft Office applications (Word, Excel, Outlook) Experience with Systmone (Clinical System) certainly an advantage Strong organisational skills with the ability to prioritise tasks effectively Excellent verbal and written communication skills A keen eye for detail to ensure accuracy in data entry and documentation Ability to work independently as well as part of a team
If you are a motivated individual with a passion for providing excellent service in an administrative capacity, we encourage you to apply for this exciting opportunity.

Part time hours / shift patterns are issued based on position availability within the practice, these will be discussed at interview. Flexibility is very important and will be required for any post, overtime may be requested at short notice to cover colleague sickness, but will also be planned in advanced for holiday cover giving 4 weeks notice where possible.

The practice operates extended access clinics. On a rota basis or for cover, staff could be asked to be available on a Tuesday morning from 6:45am and / or a Wednesday evening until 8:00pm.

Due to the pressures within a GP practice at present, we offer our apologies, but if a reply has not been received within 5 working days, then please consider your application unsuccessful but thank you very much for taking the time to apply.

The advert will close when sufficient applications are received.

Previous applicants need not apply.

Job Types: Part-time, Permanent

Pay: 12.50 per hour

Expected hours: No less than 22.5 per week

Benefits:

Company pension Employee discount Free parking On-site parking Store discount
Application question(s):

Are you flexible to cover other shifts / work additional hours if / when needed?
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person