Job Description

Job Summary

Amrita Nutrition is a distributor and retailer of high-quality health supplements. We have offices in Sheffield and Amsterdam, where we support the health and well-being of over 100,000 people by providing access to premium products and education through our online platforms Amrita Nutrition and Supplement Hub.Our mission is simple: to grow the positive impact of natural healthcare.We will do this by being an ethical, values-driven organisation that speaks with authority and credibility on natural health matters and provides a great service to our customers.We are looking for a proactive communicator with a strong foundation in nutrition to grow our offer to customers by offering leading technical support to our customers.

Practitioner & Customer Support

Handle

inbound order-taking

over the phone. Resolve

customer queries

Proactively

recommend

relevant products based on customer needs Provide support to practitioners and clients, including product recommendations Offer

product alternatives

for out-of-stock items to maintain continuity of care. Support with

practitioner onboarding calls

Interpreting

test results from diagnostic partners and recommending products. Processing Practitioner applications

Lead Generation & Outreach

Conduct

outbound calls to clinics and unregistered practitioners

, introducing them to Amrita and promoting the benefits of joining our practitioner network

Education & Events

Support educational

events

and virtual learning opportunities as required

Content Creation & Communication

Support in writing engaging

blogs

and

educational articles

to support both customer education and brand visibility. Craft compelling

social media captions and content

and assist in planning to enhance reach and engagement. Assist in

campaign and product launch

execution with the marketing team, including messaging and practitioner outreach. Maintain accurate and current

product information

, and stay up to date on new product launches and trends.

Community Management

Manage and nurture online

Amrita Practitioner Community

, fostering conversation, education, and peer connection. Actively participate in practitioner discussions, offering guidance, answering product questions, and sharing useful resources.

Person SpecificationExperience & Skills:

Previous experience in a

clinical, practitioner support

, or

wellness industry

role is essential A qualification in nutrition Excellent communication skills--written, verbal, and interpersonal. Demonstrated ability in

content creation

(e.g., blog writing, social media, educational articles). Strong organisational skills Comfort with

outbound calling and lead generation

activities A

passion for natural health and practitioner education

.

Terms

Salary: 30,000-33,000 p.a dependent on experience.

Working Hours/Location: 37.5 hours/week (Monday to Friday) - Office based, Sheffield

Holiday: 30 days + statutory holidays

Benefits

Enhanced pension (10% Employer Contribution) Company-wide profit share scheme Cycle to work scheme Private medical insurance Health cash plan
Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Cycle to work scheme Private medical insurance
Work Location: In person