Job Description

Pre-Litigation Team Manager

Location:

Bolton, BL2

Salary:

Competitive - dependent on experience

Contract:

Full-Time (Monday to Friday, 9am - 5pm)

We are seeking an experienced Pre-Litigation Team Manager to lead and develop our busy RTA and Credit Hire department.

This is a key role within the firm, suitable for a confident and driven individual with strong pre-litigation management experience, who can oversee case handling, performance, and compliance while supporting fee earners and junior staff.

Key Responsibilities

Managing and supervising a pre-litigation team handling RTA and Credit Hire matters Ensuring files are progressed efficiently and in line with CPR, MOJ Portal, OIC Portal and firm procedures Providing technical guidance on liability, quantum, hire, storage, and recovery issues Monitoring KPIs, workloads, and team performance Reviewing files for quality, compliance, and readiness for litigation where appropriate Mentoring, training, and developing paralegals and litigation staff Liaising with insurers, third parties, counsel, and internal departments Escalating risks, complex matters, and compliance issues to senior management Assisting with process improvement and departmental growth

Essential Experience & Skills

Proven experience in RTA and Credit Hire pre-litigation Background as a Paralegal or Litigation Executive (or equivalent) Management or team-leading experience within a legal environment Strong understanding of MOJ Portal, OIC Portal, pre-action protocols, and CPR Excellent organisational and leadership skills Ability to motivate, manage, and support a team Confident decision-maker with a commercial and client-focused approach Strong written and verbal communication skills

Desirable

Experience managing high-volume claimant files Knowledge of transitioning matters from pre-litigation to litigation Experience with case management systems and reporting

What We Offer

Competitive salary depending on experience A stable, office-based role within a professional legal environment Supportive team with training provided where required Company pension On-site parking
Job Type: Full-time

Work Location: In person