Job Description

Job Advert

FSW Ltd is one of the UK's leading refrigeration and air conditioning wholesalers. We have 27 sites throughout the UK and Ireland and are continuing to grow. We are now looking to recruit a Sales Administrator ideally based at our Sales Support Office in

Newcastle.

In addition to working in our friendly, hardworking and established team, we offer:

Attractive competitive salary Up to 33 days holiday including Bank Holidays (with service) Employee Rewards with the ability to gain 'quirky perks' e.g. late starts, early finish, long lunch, coffee and /or lunch on us. Employee Assistance Programme - includes fitness classes, podcasts, advice toolkits and confidential counselling service. Retail Discount Scheme across many major high street stores, hospitality venues, holidays and days out etc. Cycle to Work Scheme Career opportunities are available throughout the business - across our 27 branches within the UK and Ireland. Training and Development investment for employees to enjoy including on the job training, apprenticeships, and self-development courses Auto Enrolment Pension Scheme Life Assurance


The successful candidate will assist and support FSW's Air Conditioning department by providing quotes and full product support to the branches, sales engineers, management teams and contractors to grow the sales of MEUK and Fujitsu air conditioning. The successful candidate will be highly organized with very strong office skills. The role will be liaising with all internal departments and MEUK and Fujitsu to maximise all sales opportunities.

The main duties and responsibilities of the role include:

Quoting MEUK and Fujitsu Air Conditioning equipment Registering large split projects on MEUK's System 43 Registering VRF Projects on System MEUK's 43 Opening up MEUK projects to FSW and producing quotes Designing VRF projects to meeting customer and design criteria Updating all customer Trade Plus discounts on System 43 and Profit+ Applying Special Prices on System 43 Assisting Sales Engineers with customer relationship management Identifying and quoting spare parts for equipment ECA and run cost calculations Assisting with Technical and product support Following up quotes to maximise sales opportunities General administrative duties Liaising with ACHub to ensure stock availability to meeting delivery dates Supplying product information to customers Provide Holiday cover at the ACHub

Requirements

Refrigeration or air-conditioning experience would be advantageous Good organisational skills with the ability to prioritise work to meet service needs To be IT literate Microsoft packages (Word, Excel, Outlook) Communication skills (telephone and interpersonal) working within a customer-related environment Good Customer Relationship Management Highly organised with the ability to manage numerous projects simultaneously Work under pressure to ensure deadlines and quick quote turnarounds are met


We are an equal opportunities employer.