Job Description

There's no place like Heathrow when it comes to the scale of our ambitions. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Our Communications, Communities and Carbon function brings together engagement, communications and sustainability leadership. This is about more than protecting and enhancing our reputation. Focusing on the experiences of our passengers, colleagues and partners, we ensure that as Heathrow thrives, so too will our people, our communities, our country and our world.


Our sustainability strategy, Heathrow 2.0, is central to everything we do. We are committed to sustainable aviation, as Heathrow works to deliver net zero and build a better place to live and work. We work with industry leading experts to deliver on our ambitions, meeting the growing international demand for flight in a way that creates a positive impact far beyond our airport.



This is a unique time at Heathrow as we continue to grow and what the Communications team do has a wide-ranging impact. As a Press Officer (Corporate) you will take on a leading role in ensuring that our story, as a complex and high-profile organisation, is told accurately in the media. You'll be protecting and enhancing our reputation through compelling communications and working on exciting projects that only the UK's hub airport can offer. As the Government pushes to expand Heathrow with a third runway there's never been a more interesting time for an ambitious and savvy press officer to join the team.


No two days will be the same in this role; one day you might be providing press office support in a crisis and the next hosting a segment for the evening news bulletins at the airport. You will need an eye for detail and the ability to keep on top of many moving parts, with the confidence to build strong relationships with stakeholders and the media.


If you're ready to take your career to the next level, and be part of a close-knit driven team, taking on work that you can have real pride in and feel passionate about, we want to hear from you.



Proactively developing relationships with the airport's media stakeholders Drafting press releases, pitching stories to media outlets, monitoring the media inbox and phone and responding to journalist queries Developing briefing material for company spokespeople and managing media interviews Strong teamwork ethic, a keen news sense and an ability to quickly understand complex material Collaboration with external stakeholders as well as other teams across Heathrow - working most closely with the Public Affairs, Policy and Internal Communications teams to help deliver objectives of the airport's communications strategy The role also involves being a member of the Heathrow crisis communications response team. As such, the successful candidate must have the temperament and judgement to be able to hold a line under pressure and maintain their professionalism in difficult circumstances. They must also be able to advise managers on how on-going media coverage is affecting Heathrow's corporate reputation.

Degree-level education or equivalent experience Demonstrable knowledge of working in a press office and an appreciation of the complexities of working in a corporate environment Excellent organisational, written, and verbal communications skills Creativity, strong work ethic and a sense for a good 'news' story Can demonstrate a drive and determination to improve performance Experience as part of a Press Office on call rota desired

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.


It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.


Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.