Job Description

About the role

All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Join our team as a Prevention and Engagement Outreach Worker in Wigan

Are you a compassionate and motivated individual who wants to change people's lives? Our team in Wigan and Leigh is looking for a Prevention and Engagement Outreach Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you.

This is a fixed term contract, until September 2026.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.

Our vibrant services in Wigan and Leigh provide support to people concerned about their own or someone else's alcohol or drug use. We have services in both Wigan and Leigh but much of our work is carried out in the local communities we serve. Check out what our sites have to offer

here

!

You will act as a first point of contact for clients to ensure that they are able

to access appropriate services and treatment efficiently and promptly, working as part of a service team and working in close partnership with other health care professionals, partner agencies, service commissioners and internal clinical/mental health teams.

Key duties will include:

Supporting the day to day operation of services through the delivery of appropriate evidence based interventions

Assisting in the delivery of an integrated service through the provision of assessment, recovery planning, appropriate referral, support, care coordination and interventions

Assessing clients, carrying out triage and comprehensive assessment as required and making appropriate onward referrals to specialist agencies

Assessing and managing risk, ensuring a safe and appropriate environment for all

Supporting with the arranging of appointments, coordination of referrals and telephone answering to provide an efficient information service to service users

Providing an effective and accurate data entry service for the service including the production of basic statistical reports

Company Benefits

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a 500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a 500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

You will have experience of working in a health social care and/or substance misuse setting, including working with complex clients, providing harm reduction and liaising with needle and syringe programmes. We are looking for a positive and motivated individual, who is able to confidently deliver training to professionals and communicate with a wide range of stakeholders across different settings. You will also be results driven and highly organised, with excellent time management and caseload management skills, including risk assessments, care plans and PSI interventions.

A full UK driving licence and access to your own car is essential, due to the outreach requirements of this role.

A full job description and person specification are available on request by emailing recruitment@wearewithyou.org.uk.

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.

Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.


As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.


WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.


If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.