Job Description

Prevention Education Support Officer


Technical 3A


Temporary position until the end of March 2026


Publish date: 12 September 2025


Closing date: 01 October 2025


Salary: 28,142 - 29,540


Hours: 37 hours



Overview


West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people.


Our vision is 'Making the West Midlands safer, stronger and healthier'.


This vision and the strategic goals outlined in 'Our Strategy' are what drives the people, professionalism and pride with which we serve our communities.


An exciting temporary opportunity has arisen to join the Prevention Team as Education Support Officer


Working directly with the Education Officer, the successful candidate will be working across our Service area, providing advice, guidance support and training for those who deliver our education programmes to children and young people.


The postholder will play an integral role in developing and improving the content and resources for delivery of the programmes to ensure that they remain aligned to emerging risks, are inclusive and accessible and meet the needs of those who deliver and receive the educational input.


Key to your success will be your highly developed interpersonal skills, your ability to communicate effectively with a wide range of people, and in building and maintaining professional working relationships with the wider Prevention Team, Operations and internal and external stakeholders.



Responsibilities


provision of training, advice and guidance for staff and volunteers


support training for internal staff and teams, partners, schools, and community groups


provide support to the Education Officer to develop education resources


ensure educational resources are in place


liaise with Communications and Marketing in the targeting and design of prevention communications activity and marketing materials


support the implementation of ICT systems for the delivery of prevention activities and programmes


marketing and promotion of activities and education programmes



Experience and skills


have a broad knowledge and understanding of all areas of Prevention


deliver training to a range of audiences


planning, monitoring, and evaluation processes, collating and assessing customer feedback and outcomes


partnership working


able to work on own initiative and to work in an autonomous environment but adapt to team working when required


skilled in the use of technology including Microsoft Office 365


trusted and able to deal with confidential issues


good interpersonal skills and ability to communicate effectively with a wide range of people


able to build and maintain working relationships with a variety of stakeholders.



Desirable skills or experience


relevant current educational experience of working with young people and adults.



Benefits


We offer a friendly working environment and benefits including:


flexible and agile working arrangements


on-site free gym facilities


free parking.


We also offer access to an in-house occupational health facility - including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.


In addition, employees have access to:


24/7 Employee Assistance Programme


wellbeing programmes


'blue light' discounts across many retailers through partner schemes


Sports and Welfare scheme (for a small fee) - with access to discounted products and services.


Diversity


We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups.


WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.



Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.



How to apply


To apply, please submit your expression of interest by 1700 on Wednesday 1st October 2025


Questions


If you have any questions about the role, or would like an informal discussion, please contact Andrea Simmonds on 07973 810 469, by Teams message or by email at andrea.simmonds@wmfs.ne t