Job Description

Compliance Support Administrator

Job Summary

To support the Practice Manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance.

To support and coordinate all aspects of practice functionality, motivating and managing staff, patient services, premises and health and safety management.

Support the Practice Manager leading the team in promoting quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensuring the practice complies with CQC regulations.

Specific Responsibilities in the support, delivery & co-ordination of:

CQC Compliance

- overseeing the administrative elements of QOF, liaising with GPs, nursing staff and administrators

ensures services are safe, effective, caring, responsive, and well-led, safeguarding individuals receiving care Compliance involves adhering to the CQC's fundamental standards and Key Lines of Enquiry (KLOEs)
Support the overall practice c

linical governance framework

, submitting reports for OQF, enhanced services and other reporting requirements

Safety Alerts

- monitor and disseminate information on safety alerts and other pertinent information

Significant Events

- maintain the significant event database, providing advice to staff and briefing the team at meetings as required

Complaints/Compliments

- implement the complaints process, ensuring complaints are dealt with in a timely manner and, where necessary, escalated to the next level

Drafting of the practice newsletter on a quarterly basis Supporting the Practice Manager in the maintenance of the practice and NHS Choices websites Effective monitoring of the Friends and Families Test

HR support

Clinic rota Leave requests Sickness Implementing and embedding an effective practice and staff development plan for all staff (clinical and administrative) whilst maintaining a robust training record Ensure all staff are aware of the management of the premises, including health and safety aspects and undertake risk assessments and mandatory training as required Acting as the lead for recruitment including pre-employment checks and DBS Assist with the recruitment of staff as requested by the Practice Manager

Policies & Procedures

- support the Practice Manager in the reviewing and updating of practice policies and procedures

Practice Audits

- develop, implement and embed the practice audit programme, to include:

Clinical audit Risk & Checks manager Risk Register
Job Types: Part-time, Permanent

Pay: Up to 16.00 per hour

Expected hours: 15 - 20 per week

Benefits:

Company pension
Work Location: In person

Application deadline: 01/09/2025
Reference ID: Cedars-compliance
Expected start date: 01/09/2025