Job Description

North H&F PCN serves a well-defined geographical area that is roughly contiguous with the W12 Postcode. This is an area characterised by social housing and socio-economic deprivation, with 80% of residents falling into the most deprived two IMD quintiles and about 19,000 people being within the core 20 cohort. The needs of this population are met by nine GP practices, which have a combined list size of about 58,000 and include: 1) Canberra Old Oak Surgery 2) Dr Canisius & Dr Hasan (Parkview Centre for Health & Wellbeing) 3) Dr RK Kukar(Parkview Centre for Health & Wellbeing) 4) Dr Uppal & Partners(Parkview Centre for Health & Wellbeing) 5) Hammersmith & Fulham Centres for Health 6) Shepherds Bush Medical Centre 7) The Medical Centre 8) The New Surgery 9) Westway Surgery These practices are arranged in a hub and spoke configuration, with four based at a purpose-built Centre for Health and Wellbeing in the centre of the PCN geography, two to the north in Old Oak, and three to the south along Uxbridge Road. The PCN can be walked from north to south in about 15 minutes.



The PCN are investing into these roles recognising that these are needed to support them with their ongoing development. The post holder will support the PCN to continue to grow and mature so the role represents an exceptional opportunity to make a difference and establish a strong foundation for further development as part of this journey. Key Responsibilities: Meeting Coordination Schedule and organise PCN meetings, including board, clinical, and operational sessions Prepare agendas in collaboration with directors Attend meetings to take accurate notes and formal minutes Create action logs from meetings and chase action owners for responses. Document & Presentation Preparation Draft and format documents, reports, and presentations using Microsoft Word, Excel, and PowerPoint Create and maintain templates for consistent communication and reporting Project & Logistics Support Assist with project planning and tracking, including timelines and deliverables Coordinate logistics for PCN events, training sessions, and stakeholder engagements Maintain shared calendars and task lists for directors and wider teams Communication & Liaison Act as a point of contact for internal and external stakeholders Draft professional correspondence and disseminate information across practices Ensure timely follow-up on action items and communications Administrative Systems Maintain filing systems, databases, and records in line with data protection policies Support procurement and resource management as needed Service support Administration support to PCN service delivery Activity recording and processing Drafting of responses to complaint letters for review Support to incident management Ordering of equipment as directed Scheduling resources to deliver services