Job Description

Date live:

23/06/2025

Business Area:

Group Technology Service Management

Area of Expertise:

Technology

Contract:

Permanent

Reference Code:

JR-0000056461

Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we're advancing machine learning, leveraging blockchains, and harnessing FinTech. Working in Barclays technology, you'll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.

We are shaping the future of financial technology.

Why not join us and make it happen here?



Purpose of the role



To set direction and design solutions for GTSM IT systems and / or platforms, inc. using industry leading approaches in response to the challenging functional and non-functional requirements.



Rationale



Given the comprehensive nature and critical importance of Technology Service Management (GTSM) for Barclays, it is essential to appoint a Principal Architect.



As we continue to evolve our capabilities and platforms within Group Tech, such as Cloud, Storage, Networks, and other Group platforms like XDP and EDP, it is crucial to advance the underlying architecture and capabilities of GTSM.



This position directly supports our Group Technology strategy to maintain trust in technology services by strengthening enterprise security and resilience capabilities, enhancing service engineering standards to address diverse disruption and threat scenarios, maintaining disciplined service management, including continuous identification and mitigation of service risks, and rigorously testing services with increasingly sophisticated scenarios.



To achieve these objectives, we require a strategy and plan underpinned by an integrated architecture that supports not only GTSM but the entire Group. Failure to approve this role will result in a sub-optimal approach to evolving GTSM's foundational capabilities.



Purpose of the role



To set direction and design solutions for the banks most complex IT systems and / or platforms, inc. using industry leading approaches in response to the most challenging functional and non-functional requirements.



Accountabilities



Set GTSM strategic architecture direction for a specialist technology area(s), e.g. development of trading platforms.



Provision of deep technical expertise in designing and evaluating complex technology architectures to stakeholders, including overseeing and coordinating solution architects, to encourage continuous learning across the GTSM architecture/ engineering community.



Management of innovative design, engineering initiatives and complex technology projects, through the collaboration with technical experts across GTSM to resolve complex problems that support the banks technology strategy.



Development and promotion of architectural standards, guidelines and governance policies to ensure consistency, quality and compliance to support the mitigation of various risks including breaches, access and regulatory violation.



Identification of emerging technology trends, patterns and innovations that may impact GTSM and implement potential solutions that align with the banks strategic objectives.



Development and maintenance of advisor relationships with business partners, architects and engineering teams to drive successful design, adoption and engineering outcomes.



Advocation of optimal solutions that address GTSM technological needs through clear and compelling communication to support architectural decisions.



Support of engineering and architecture community initiatives to mentor team members, streamline operations, share and grow knowledge.



Director Expectations



To manage GTSM, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for GTSM and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide.



They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.



Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.



Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.



Escalates breaches of policies / procedure appropriately.



Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.



Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.



Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.



Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.



Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.



Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.



Negotiate with and influence stakeholders at a senior level both internally and externally.



Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.



Mandated as a spokesperson for the function and business division.



All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.



All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.



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Reasonable adjustment

Our purpose

Equal opportunities

Right to work statement

Who succeeds in

Tech at Barclays?



For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays mindset to make it happen here.



What you'll get in return

Competitive holiday allowance

Life assurance

Private medical care

Pension contribution

Our technology



Supporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people's lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.



This is Barclays Manchester



Barclays Knutsford is a world-class campus in the heart of the Cheshire countryside, and at the centre of our global operations. The place where it all happens. The place where we deliver the technology, security and customer care that our personal and corporate banking customers rely on 24/7/365.



A workplace like no other

Your commute

Much more than work

Immersive events

Play/Pause

Working flexibly



We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.



Hybrid working



We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, 'anchor', days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.



Barclays is built on an international scale.



Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we'll encourage you to embrace mobility, exploring every part of our operations as you build your career.