Job Description

Role description

Role Service Delivery Manager



Location UK London



Sub Con role



Primary Skills Skills



Looking for someone who started off in a role that is hands on with Technical / IT centric ( Developer or IT Engineer or IT Technician etc ) and moved to a SDM role with Insurance domain exp .



10 plus years of handson experience in one the following disciplines product project or portfolio management program management



Strong understanding of Agile delivery methods



3 plus years of handson experience working as IT Infrastructure Engineer



Experienced managing complex multiyear Global projects



Relevant experience working with 3rd party vendors to deliver results



High level knowledgeexpertise of Frontend development such as ReactJS Webpack HTML5 CSS Bootstrap jQuery Accessibility and Responsive Layouts UIUX development experience



Experience with Insurance Reinsurance Systems and Data



A background in industry or related business environment



Demonstrated knowledge of business unit platforms and technical services



Ability to make decisions in a fastpaced deadlinedriven and rapidly changing environment



Broad understanding of usability and user experience best practices



Strong understanding of product lifecycle development and technologies utilized in the industry and the ability to see their impact



Broad experience delivering enterprise class software products for a national multicultural audience and defining digital content experiences



o Convey technical concepts in a clear understandable way



o Evaluate analyze and interpret the voice of the customer through a variety of data sources



o Overcome internal barriers and negotiate resource constraints to produce successful service management initiatives



o Make decisions in a fastpaced deadlinedriven and rapidly changing environment



o Establish credibility influence and effective working relationships with peers and stakeholders



o Interact and partner at all levels across the organization



o Be both strategic and tactical in daytoday interactions



Technical Skills Secondary Nice to have NOT MANDATORY



Experience working in Insurance domain



Soft Skills



Excellent communication and interpersonal skills



Strong analytical and problemsolving abilities



Ability to work independently and as part of a team



Detail oriented with a commitment to quality and accuracy

Skills

Mandatory Skills :

Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Risk/Crisis Management,Project Governance,Account Management & Mining

About LTIMindtree

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree -- a Larsen & Toubro Group company -- solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.