Job Description

Employer:

Liverpool City Region Combined Authority

Salary:

52,769 - 55,853

Location:

No 1 Mann Island, Liverpool

Contract:

Permanent

Working Pattern:

Flexible Hours/Full Time

Hours:

35 hours per week.

DBS Check:

No

Closing Date:

10/08/2025 at 23:59

Reference:

RES/25/319280

About the Role

As Principal Solution Architect (Smart Ticketing)you will report directly to the Transport Solutions Delivery Manager to successfully manage the design and delivery of Smart Ticketing systems.



You will provide support, guidance and escalation routes for Transport Solutions and Digital Services colleagues as well as to Ticketing and Transport colleagues across the business.



You will oversee the technical design and solution architecture for Smart Ticketing solutions and work closely with third parties to ensure the technical integrations are aligned to meet the needs of our customers.

About the person

The role requires an experienced Smart Ticketing professional, with excellent technical design skills and a track record of successful delivery in Smart Ticketing solutions.



This role will also require an individual who is flexible to manage a heavy workload whilst maintaining a healthy work-life balance.

If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.

Please ensure that you provide clear examples and evidence in your personal statement of how you meet the below key essential criteria. The information you provide in your personal statement will be used for shortlisting.


Proven Smart Ticketing expertise. Demonstrable experience with the design, delivery and management of

ITSO Smart Ticketing solutions

. Experience with other forms of Smart Ticketing (e.g. Contactless EMV, QR etc.) and integrations with payment platforms is also desirable. The ability to translate complex business requirements into technical solutions and to also communicate those solutions to colleagues across all levels of the business. Management of a team of ticketing professionals to deliver a range of complex, business critical technical projects whilst also supporting the existing Smart Ticketing estate.

About the organisation

The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth 35 billion a year.



The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

Staff benefits

Local Government Pension Scheme contributions between 5.5% and 12.5% Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days Free travel around Liverpool City Region with an All-Zone Metro card worth 1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner Flexible and hybrid working 24/7 access to Employee Assistance Programme for you and your family and Free counselling service Corporate discounts at council-owned gyms Bike to Work Scheme Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a 1k interest free learning loan for any non-job-related learning

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.



To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV.



Applications that do not include this evidence will not be considered under the guaranteed interview schemes.



The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.