Job Description

Job description

Introduction

The One Clinic is an established aesthetic, minor surgery and medical clinic providing cutting edge treatments.

We are registered with the Care Quality Commission (CQC) and rated as GOOD. CQC registration means we can offer clients a host of regulated treatments and services.

We are looking for someone who can work as a front of desk receptionist and admin assistant. They will be the first point of contact for all visiting patients and clientele. They should have an extremely friendly and welcoming manner and adept at making all clientele feel comfortable and calm.

They should be computer literate. They will be required to handle all telephone, email and social media enquiries from potential clients. They should be organised and maintain a firm handle of all enquiries ensuring we maximise all leads coming into the business.

They will also need to carry out administrative duties ensuring the efficient running of the clinic on a day-to-day basis and in line with CQC requirements.

There is also a sales and marketing element to this role. The successful applicant should be confident and conscientious, contributing to the progression of the company. We will be keen for the successful applicant to develop relationships with local businesses in and around the clinic.

Experience is preferable. We are looking for someone with drive and ambition. We are looking for someone who is confident, willing to learn and is extremely conscientious. We will provide all necessary training and support on the job. At The One Clinic we look at ourselves as a family and will do our utmost to make you feel welcome.

Summary of responsibilities and duties

Answer all telephone enquiries. Reply to all email enquiries Reply to all enquiries on social media (WhatsApp, Google, Facebook, Instagram) Maintain diary (cloud-based CRM clinic management suite - training will be provided) Meet & greet patients/clients. Follow-up patients and clients who have received treatment at The One Clinic Chase up patients and clients for Google Reviews Admin Assistant Sales of cosmetic products

Qualifications and Skills

ESSENTIAL: Computer Literate (preferably should be familiar with PC/Apple/iMac/IOS operating system; Google Software Suite - MS Office). ESSENTIAL: Good command of spoken and written English. DESIRABLE: Able to produce posts for social media including image and video editing. Be proficient in the use of popular editing tools. Training will be provided on site.

Benefits

Heavily subsidised aesthetic treatments and skin care products. Full Training on site (including Level 1 Life Support, Adult safeguarding, Child Safeguarding, Information Governance, Confidentiality and Data Protection) The One Clinic are committed to ensuring all employees are regularly appraised and will aim to provide and subsidise opportunities for career progression and professional development through additional paid for courses relevant to the job role.
Job Type: Part-time

Pay: From 12.50 per hour

Additional pay:

Bonus scheme Commission pay Performance bonus
Benefits:

Company pension Employee discount Free flu jabs On-site parking
Schedule:

Day shift Monday to Friday Weekend availability
Ability to commute/relocate:

Leicester: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (preferred)
Experience:

Medical Receptionist: 1 year (required)
Work Location: In person