Job Description

Do you feel a sense of accomplishment when you finish your tasks with precision, even when you're racing against the clock?


We are seeking a motivated Administrator to join our Order to Cash (O2C) Team to do just that. The team supports some of our High-profile government clients, ensuring payments are made, received, and consolidated all in line with the Cash Management SLA.


This role will allow you to take ownership for administrative and technical duties that involve updating bank statements, reconciliation or accounts, completion of refunds and pursuing dept.


We put the wellbeing of our people at the heart of everything we do, and so flexibility and work life balance is a key for a successful team! You will work from our Newport office on a Thursday and Friday and WFH the rest.


This is a fantastic opportunity to apply your Microsoft Office expertise in a varied, collaborative environment where your contributions directly support service excellence for SSCL clients. If you thrive on organisation, communication, and making processes run smoothly, we'd love to hear from you!

What you'll be doing:

Deliver day-to-day Order to Cash services, including but not limited to:

Download and reconcile the clients bank account statements. Handle and process manual payments for the business. Input and track payments. Support with cash management queries from our clients. Chase unpaid invoices from clients on the phone and email. Adapt to a variety of tasks within the Accounts Receivable Cash and Debt team.

What you'll bring:

Proficient in Microsoft Word and Excel, ideally with basic formulas and data manipulation. Able to prioritise workload effectively, meeting deadlines with minimal support. Strong communication skills, with the ability to engage clearly and confidently with collaborators at all levels. Personable and articulate, with a talent for building positive working relationships with colleagues and clients. Committed to delivering high-quality, accurate work within tight deadlines, taking pride in attention to detail. Comfortable discussing queries both verbally and via email.

It would be great if you had:

Prior experience of payment processing. Understanding of Cash Management.

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!


Employment Type: Full-time, Permanent.

Location: Newport (Hybrid 2 days PW)

Security Clearance Level: SC

Internal Recruiter: Becky

Salary: 24,636pa

Benefits: 25 days annual leave with the choice to buy extra days, health cash plan, life assurance, pension, and generous flexible benefits fund


Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over 750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.

We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. 'Living SSCL' means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.