Job Description

As a Process Mining Consultant (Insurance), you will work directly with

clients to uncover process inefficiencies, optimise operations and enable data-

driven decision-making. Leveraging leading process mining tools such as

Celonis EMS, ABBYY Timeline, SAP Signavio, ARIS or UiPath Process

Mining.

This is a client-facing, analytical role designed for professionals with

experience in process improvement and a strong understanding of the

insurance domain.

Discover

? Translate clients' strategic goals into high-impact process mining use

cases.

? Support the design and implementation of process intelligence solutions

tailored to specific industry needs.

? Identify operational inefficiencies and root causes within core insurance

processes such as claims, underwriting, reinsurance, and policy

administration.

? Leverage domain experience in insurance payments or treasury functions

to provide contextually relevant insights.

Enhance

? Support value creation workshops and propose actionable process

improvements opportunities.

? Assist in quantifying financial and operational benefits and communicating

them to client stakeholders.

? Apply process intelligence tools (e.g. Celonis) to assess compliance and

drive automation across workflows.

? Clearly articulate both strategic and operational process challenges unique

to the insurance sector, while identifying opportunities for measurable

improvement.

Monitor

? Define the most relevant KPIs measuring the client's success

? Ensure enablement of the client to continuously improve processes

? Support long-term transformation efforts with clients through process

transparency and data-driven action planning.

Candidate Requirements

? 2-4 years of experience in IT Consulting, Process Improvement, or a

similar role, preferably within the insurance industry.

? At least 12-18 months of hands-on experience with process mining

tools (Celonis, ABBYY Timeline, SAP Signavio, ARIS, or UiPath Process

Mining).

? Proven ability to work with or support insurance operations such as

claims, underwriting, policy administration, reinsurance, or treasury.

? Experience in analysing payments or cash flow processes within

insurance is a strong plus.

? Comfortable building dashboards and visualizations for business

process analysis.

? Familiarity with process mining concepts and the ability to use data-driven

analysis to uncover operational insights and improvement

opportunities.

? Strong communication skills with the ability to engage stakeholders at all

levels.

? Interest in process excellence, operational transformation and digital tools

within the insurance sector.

? Proficient in English; additional languages are an advantage.

Job Types: Full-time, Permanent

Pay: 60,000.00-80,000.00 per year

Benefits:

Work from home
Application question(s):

* Please share your expected salary, Notice period and email address